Up to 27k

2 weeks ago

Cebu City, Central Visayas, Philippines CORPORATE VISIONS INC Full time ₱27,000 per year

About the role

Corporate Visions Inc' is looking for a motivated and customer-oriented professional to join our call centre team in Cebu Central Visayas. In this full-time role, you will be responsible for providing exceptional customer service across a range of customer interactions, including voice, non-voice, and blended support.

What you'll be doing

  1. Answering incoming calls and responding to customer inquiries in a timely and professional manner
  2. Handling a variety of non-voice customer interactions, such as emails, chat, and social media
  3. Providing accurate information and resolving customer issues to ensure a positive customer experience
  4. Maintaining detailed records of customer interactions and follow-up actions
  5. Identifying opportunities to improve customer service processes and procedures
  6. Collaborating with other teams to ensure seamless customer support

What we're looking for

  1. Excellent communication and interpersonal skills, with the ability to engage with customers from diverse backgrounds
  2. Strong problem-solving and decision-making abilities, with a focus on delivering exceptional customer service
  3. Proficient in using various customer service tools and technologies
  4. Ability to work effectively in a fast-paced, high-volume environment
  5. Previous experience in a call centre or customer service role is preferred

What we offer

At Corporate Visions Inc', we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary of up to 27,000 PHP, we offer a range of benefits, including:

  1. Comprehensive health insurance coverage
  2. Opportunities for career development and advancement
  3. Flexible work arrangements to support work-life balance
  4. Employee wellness initiatives and social activities

We encourage applications from candidates with a disability. If you require any adjustments or alternate formats of key information at any stage of the recruitment process, we welcome hearing from you.

Apply now to join our dynamic team and take the next step in your customer service career.

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