WFH - Junior Marketing & Administrative Assistant

3 days ago

Manila, National Capital Region, Philippines BruntWork Full time ₱79,360 per year

Overview

Join a vibrant pottery studio as a Customer & Marketing Assistant, managing inquiries, bookings, and marketing content. This hybrid role allows you to support the studio's operations while contributing creatively to its marketing efforts, all in a flexible remote setup.


Job Highlights

  • Hourly Rate: Php 380
  • Number of Paid Hours Per Week: 20 hours (flexible across the week, minimum 2 hours per day for email responses)
  • Schedule: Monday–Friday, 10:00 AM – 4:00 PM AEST (Brisbane)
  • Work Arrangement: Work from home
  • Contract: Independent Contractor
  • Side Note: Since this is a permanent work-from-home position and the arrangement is that of an "Independent Contractor," the selected candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

Responsibilities

  • Manage email inquiries for pottery classes and studio services with personalized, timely responses.
  • Handle private event booking requests, customizing responses for pottery experiences, painting sessions, and corporate workshops.
  • Provide customer service support and resolve occasional complaints with professionalism.
  • Create engaging marketing materials including flyers and posters using Canva.
  • Follow up with customers to ensure smooth booking processes and customer satisfaction.
  • Maintain organized communication workflows to improve response times and customer experience.
  • Support digital marketing efforts through basic creative content that showcases studio offerings.
  • Collaborate with studio staff to ensure a seamless customer journey from inquiry to experience.

Requirements

  • 3+ years of experience in administrative support and/or junior marketing roles.
  • Proficiency with Canva for creating marketing materials and visual content.
  • Strong written communication skills with the ability to customize responses for different customer needs.
  • Experience in customer service and complaint resolution.
  • Ability to manage multiple types of inquiries simultaneously while maintaining attention to detail.
  • Comfortable working independently in a remote environment.
  • Bonus: experience with creative or experiential businesses.
  • Helpful: familiarity with event coordination or booking management systems.

Independent Contractor Perks

  • Permanent Work from Home
  • Flexible Remote Schedule
  • Opportunity to Contribute Creatively and Administratively
  • Potential for Growth in Hours and Responsibilities

Reminder

Apply directly to the link provided; you will be redirected to BruntWork's Career Site. You must apply using the said link to complete the initial requirements, which includes pre-screening assessment questions, technical check of your computer, and voice recording. APPLICATIONS WITH COMPLETE REQUIREMENTS WILL BE PRIORITIZED.

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