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Membership Associate

2 weeks ago

Cebu City, Central Visayas, Philippines City Sports Club Cebu Full time ₱140,000 - ₱170,000 per year

Job Title: Membership Associate

Qualifications:

Education: Bachelor's degree in Business Administration, Mass Communication or related field.

Experience: At least 1-2 years of experience in a customer-facing role, preferably in a membership-based organization.

Skills:

  • Excellent communication skills, interpersonal, problem-solving skills, and networking ability.
  • Good teamwork skills.
  • Fluent in speaking and writing in English language.
  • Strong attention to detail, organizational skills, and ability to multitask.
  • Proficiency in Microsoft Office and Google Suite.
  • Familiarity with membership software and database management.
  • Creativity and writing skills.

Key Responsibilities:

  • Will be assisting in creating new and relevant event ideas for the members.
  • Will be directly coordinating with Membership Manager, Membership Officers and other Department Managers.
  • Assists Membership Officers in following up graphic artists, printers, and other suppliers for collaterals.
  • Ensures attendance to Club initiated events through calls and text messages.
  • Participates in all membership activities as assigned by the supervisor.
  • Endorses concerns of the member to the appropriate person or department and ensures that these are addressed in a timely manner.
  • Does the required documentation for requisitions, purchases, and receipts of items.
  • May occasionally be required to do purchases of items to be used in activities.
  • Keeps track of patronage of various programs launched by Membership.
  • Follows up with Finance payments due to marketing suppliers.
  • Attends all meetings and training sessions required for the position.
  • Attends and assists in all Club activities as assigned.
  • Work closely with other departments to ensure alignment and effective communication.
  • Performs all the Customer Service strategies implemented by the Club.

Job Type: Full-time

Pay: Php14, Php17,000.00 per month

Benefits:

  • Company events
  • On-site parking
  • Pay raise
  • Staff meals provided

Ability to commute/relocate:

  • Cebu City 6000 P07: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • What is your expected salary for this position?

Work Location: In person