Customer Service Specialist

We're looking for a Customer Knowledge Specialist who will shape and maintain the customer-facing knowledge base used by thousands of users. If you excel at writing clear, concise, and helpful content—and can collaborate closely with product and support teams—this role is for you. What You'll DoCreate, update, and maintain customer knowledge articles,...

About the roleJoin Cebu New Wave Recruitment Inc. as a Customer Service Representative based in Paranaque City, Metro Manila. This full-time role will see you providing exceptional customer service to clients through inbound and outbound calls. No prior experience is required, as we welcome applications from fresh graduates.What you'll be doingResponding to...

About the role We are seeking a dedicated and customer-focused Customer Service Representative to join our team at BENSON INDUSTRIAL COLD STORAGE INC.' in Paranaque City, Metro Manila. As a Customer Service Representative, you will be responsible for providing exceptional customer service, resolving customer inquiries and ensuring a positive experience for...

We're hiring for detail-oriented and proactive Customer Service Representatives to join a fast-growing team responsible for delivering exceptional service to valued clients through effective communication, problem-solving skills, and customer profiling.Key ResponsibilitiesRespond promptly and professionally to customer inquiries via phone, email, and...

Location:Paranaque City, National Capital Region (Manila), PhilippinesJob ID: R0104281Date Posted: Company Name:HITACHI ENERGY PHILIPPINES, INC.Profession (Job Category):Sales, Marketing & Product ManagementJob Schedule: Full timeRemote:NoJob Description:The opportunity:The Customer Support Specialist provides internal and external customer support (e.g....

WHAT ARE YOU GOING TO DO?For this role, you must know in and outs of procurement of rates specific for Airfreight. You must also prepare competitive, top-quality proposals in response to strategic key accounts.PROCUREMENT:AIR Procurement (International movement)Negotiate and maintain logistics contract on Air procurement.Work with regional middle office...

Key Responsibilities:Provide exceptional customer support through various non-voice channels, including email, chat, and social media .Respond promptly and accurately to customer inquiries, complaints, and requests in a clear and professional written manner.Research, analyze, and resolve complex customer issues efficiently, ensuring a high level of...

Receiving goals and targets from the Operation Manager and ensuring the deliverables of these targets.Assisting with developing customer service procedures, policies and standards.Training staff to deliver a high standard of customer service.Reviewing and developing quotes.Facilitating calls for clients.Monitoring incoming customer requests and following up...

What you'll do:Respond to customer inquiries via phone, email, and chat in both German and English.Provide accurate information and solutions to customer questions and concerns.Troubleshoot technical issues and guide customers through problem-solving steps.Maintain a high level of customer satisfaction by delivering a professional and friendly...

RAF International Forwarding Phils. Inc. is in need of CSA - (SEASONAL)Qualifications:Preferably with experience as CSA specifically in handling nonvoice accounts.With strong in verbal communication and written skills.Job Types: Fixed term, TemporaryContract length: 3 monthsPay: Php19, Php20,000.00 per monthBenefits:Company Christmas giftCompany...