Customer Service Representative

1 week ago


Paranaque City, Calabarzon, Philippines Straive Full time ₱200,000 - ₱400,000 per year

Key Responsibilities:

  • Provide exceptional customer support
    through various non-voice channels, including
    email, chat, and social media
    .
  • Respond promptly and accurately
    to customer inquiries, complaints, and requests in a clear and professional written manner.
  • Research, analyze, and resolve
    complex customer issues efficiently, ensuring a high level of customer satisfaction.
  • Document all customer interactions meticulously in the system.
  • Contribute to team goals and maintain quality standards in all written communications.

Qualifications:

  • With or without prior BPO/Customer Service experience.
  • Exceptional written communication and comprehension skills
    are a must.
  • Ability to work full-time
    onsite
    at our Parañaque office.
  • Strong
    problem-solving
    skills and a keen
    attention to detail
    .
  • Proficiency in typing and navigating multiple systems simultaneously.


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