Solutions Analyst
7 days ago
Location:
Makati City
Work Setup:
Onsite
We are seeking a Business
Solutions Analyst (AI & Automation)
to join our growing team. This role will be instrumental in bridging business needs with innovative AI and automation solutions, ensuring efficiency, scalability, and value creation across the organization.
Key Responsibilities
- Gather, analyze, and document business requirements.
- Assess workflows, identify inefficiencies, and propose automation opportunities.
- Research and evaluate AI-driven solutions, platforms, and vendors.
- Develop functional designs, process maps, and solution documentation.
- Support User Acceptance Testing (UAT) and validate alignment with business requirements.
- Provide training, Standard Operating Procedures (SOPs), and adoption support.
- Monitor solution performance metrics and recommend continuous improvements.
Skills and Competencies
- Strong business analysis, process mapping, and problem-solving skills.
- Solid understanding of AI/ML concepts (chatbots, NLP, predictive models, RPA).
- Ability to evaluate and configure low-code/no-code AI tools.
- Familiarity with APIs and system integrations (basic level).
- Excellent documentation, communication, and stakeholder engagement skills.
Qualifications & Experience
- Bachelor's degree in Information Technology, Business, or related field.
- 2–4 years of experience in business analysis, process improvement, or IT systems.
- Exposure to automation or AI-related projects.
- Proven ability to work effectively with cross-functional teams.
If you are passionate about driving innovation through AI and automation while enabling smarter business operations, we'd love to hear from you.
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