Deputy Team Leader

Company DescriptionVFS Global is the world's leading technology services provider for governments and diplomatic missions, offering secure, reliable, efficient, and innovative solutions that support global mobility. We manage administrative tasks for visa, passport, identity management, and other consular services, helping governments focus on assessment....

TheTeam Leaderis responsible for supervisory duties and the support and development of the agents. The incumbent will be responsible for executing performance improvement strategies for the attainment of department and team goals. This position will be responsible for monitoring rep calls, quality and performance-related coaching and providing...

DescriptionTheTeam Leaderis responsible for entry level supervisory duties and the support and development of the agents. The incumbent will be responsible for executing performance improvement strategies for the attainment of department and team goals. This position will be responsible for monitoring rep calls, quality and performance-related coaching and...

About the role We are seeking an enthusiastic and experienced Team Leader | Milkman/Milkmaid to join our team at FRNK, located at Robinsons Magnolia in Quezon City Metro Manila. As a full-time Team Leader, you will play a crucial role in ensuring the smooth and efficient operation of our milk tea shop, overseeing a team of baristas and providing exceptional...

Job Description: Team LeaderDuties and Responsibilities:Ensures that the team and staff meet the account's productivity standards.Responsible for monitoring call center and agent on-line ACD data, ensuring that the floor operations meet the standards set (KPIs) in periodic intervals for the shift.Monitors all areas of performance metrics and helps the...

Position:Operations Team LeaderLocation:Quezon CityOverview:Leads and manages a team of CSRs in daily call center operations, ensuring targets and service levels are met. Monitors individual and team performance, provides regular coaching, feedback, and performance evaluations. Handles escalated calls and supports agents in complex customer interactions....

Position Summary:The Tax Team Leader will play a crucial role in assisting the company with tax compliance requirements and providing strategic tax planning advice to ensure accuracy, compliance, and efficiency.Key ResponsibilitiesPrepare and review tax-related reports such as VAT, EWT, and other applicable filings.Ensure compliance with regulatory...

Job Overview:The Team Leader is responsible for managing Team Members within the Contact Centre, including the performance of their teams and the individual Team Members.Duties and responsibilities●To manage the day–to-day planning, operation and problem-solving of a team of agents to meet withthe required service level components, to develop the team to...

Job Overview:The Team Leader is responsible for managing Team Members within the Contact Centre, including the performance of their teams and the individual Team Members.Duties and responsibilities●To manage the day–to-day planning, operation and problem-solving of a team of agents to meet with the required service level components, to develop the team...

Job Summary:The Team Leader at ORCA Cold Chain Solutions is responsible for supervising the day-to-day activities of warehouse personnel within the cold storage facility. This role ensures that all inbound, storage, and outbound processes are executed safely, efficiently, and in compliance with ORCA's quality and temperature control standards. The Team...