Healthcare Staffing Coordinator

2 weeks ago

Paranaque City, Calabarzon, Philippines BruntWork Full time ₱40,000 - ₱60,000 per year

This is a remote position.

Job Highlights:

  • Contract type: Independent Contractor
  • Schedule: 3 PM to midnight Australian time, with potential extension to 5 AM - 1:30 AM NSW time - 40 hours a week

Client Timezone: Australian Eastern Time (NSW)

Client Overview

Join a fast-growing national healthcare recruitment agency that has experienced remarkable growth over three years, expanding from startup to serving hundreds of hospitals and aged care facilities across Australia. Following a recent acquisition that provided enhanced stability and backing, this dynamic company connects healthcare professionals with critical care positions nationwide. The organization holds state health contracts across Australia and specializes in both hospital systems and residential aged care facilities, making a direct impact on patient care and healthcare operations across the country.

Job Description

This critical after-hours position puts you at the heart of healthcare operations, ensuring facilities have the qualified staff they need during the most challenging coverage periods. You'll be the vital link between healthcare facilities facing urgent staffing needs and a network of registered nurses and personal care workers ready to step in. Working in a fast-paced, high-impact environment, you'll handle time-sensitive requests that directly affect patient care, making split-second decisions that keep healthcare operations running smoothly across hundreds of facilities nationwide.

Responsibilities

  • Answer urgent phone calls and emails from hospitals and aged care facilities requesting immediate staff coverage
  • Quickly match registered nurses and personal care workers to facility needs, filling critical shifts
  • Communicate confidently with healthcare facility managers, providing updates on staffing solutions and coverage status
  • Navigate multiple client systems and internal CRM/ATS platforms simultaneously with precision
  • Coordinate seamlessly with onshore account managers and maintain clear communication with nursing professionals
  • Monitor complex schedules and rosters for agency staff across hundreds of healthcare facilities
  • Handle diverse inquiries and efficiently redirect communications across the organization
  • Maintain exceptional attention to detail when working across multiple systems to ensure accuracy
  • Provide reliable coverage during critical after-hours periods when facilities depend on immediate support
Requirements
  • Minimum 1-3 years of experience in coordination, customer service,or similar client-facing roles
  • Exceptional communication skills with confidence to speak with healthcare professionals and facility managers
  • Assertive personality with ability to push back when necessary and handle high-pressure, urgent situations
  • Outstanding attention to detail and strong organizational capabilities
  • Proven track record of reliable attendance and strong work ethic
  • Experience working efficiently with multiple software systems simultaneously
  • Ability to work independently during after-hours shifts with minimal supervision
  • Strong sense of urgency and excellent prioritization skills in fast-paced environments
  • Comfortable working evening and weekend hours as part of near 24/7 operations team
Benefits Independent Contractor Perks:
  • HMO Coverage for eligible locations
  • Permanent Work from Home
  • Immediate Hiring
  • Steady Freelance job
Please note that since this is a permanent work-from-home position and an "Independent Contractor" arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.


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