Customer Onboarding Executive
1 week ago
What you'll focus on
- Onboard multiple clients simultaneously ensuring a smooth and seamless transition to LOCAD.
- Collaborate with internal and external teams to implement client products and systems.
- Conduct video call training sessions on our systems and processes with our clients.
- Focus on the continuous improvement of onboarding content, guidelines and operational process to further optimise how we operate.
- Identify gaps or opportunities to improve the client onboarding process.
- Provide regular updates and reporting on status of assigned clients in the onboarding pipeline and projected completions.
- Support the onboarding team with any other ad-hoc tasks as required
What you bring
- Ability to demonstrate high performance with minimal supervision
- Strong verbal and written communication skills
- Passion and enthusiasm for developing and building successful relationships with the client and other stakeholders
- Strong attention to detail and prioritization skills in order to manage multiple tasks and onboarding multiple clients at the same time
- Empathy and Patience
What you'll get
- Annual performance bonus.
- 25 days PTO
- HMO
- MacBook
- Annual learning and development budget.
Job Type: Full-time
Pay: Php30, Php50,000.00 per month
Benefits:
- Company events
- Flexible schedule
- Flextime
- Health insurance
- Opportunities for promotion
- Pay raise
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