
Food and Beverage Manager
7 days ago
Job Summary
The Food and Beverage (F&B) Manager is responsible for overseeing the entire food service operation of ECE, ensuring that over 2,500 employees receive high-quality, nutritious, and well-prepared meals every day. This role ensures efficient coordination with catering partners, kitchen staff, and facility teams to deliver consistent service that reflects ECE's "People First" culture. The F&B Manager safeguards food quality, safety, and dining satisfaction while maintaining operational efficiency and cost control.
Key Responsibilities
Operational Management
- Supervise daily meal production, preparation, and distribution across all shifts in a 24/7 BPO setting.
- Develop and implement Standard Operating Procedures (SOPs) for kitchen operations, food handling, and sanitation.
- Coordinate closely with catering vendors and internal teams to ensure on-time and accurate meal service.
- Oversee logistics of meal delivery to different operational floors and employee areas.
Quality and Compliance
- Ensure strict compliance with DOH, BFAD, and LGU food safety and sanitation standards.
- Conduct regular inspections of kitchen facilities, storage areas, and dining spaces.
- Implement a structured employee feedback system to evaluate meal satisfaction and drive menu improvements.
- Maintain accurate records of temperature logs, sanitation reports, and quality audits.
Budgeting and Cost Control
- Develop and manage the F&B budget, monitoring expenses, and ensuring adherence to cost-per-meal targets.
- Review vendor contracts and pricing to achieve maximum value for ECE.
- Track inventory levels, minimize food wastage, and enforce proper stock rotation practices.
People and Vendor Management
- Lead, train, and supervise F&B staff, including kitchen personnel and service crews.
- Evaluate vendor performance and address service issues promptly.
- Work collaboratively with HR and Admin in promoting wellness-oriented and culturally appropriate meal options.
- Ensure manpower scheduling supports all shifts, including night operations and weekends.
Strategic Initiatives
- Design and implement innovative meal programs that promote employee well-being and engagement.
- Spearhead sustainability initiatives such as waste reduction and eco-friendly packaging.
- Develop contingency plans for supply chain disruptions, power outages, or emergencies affecting food service.
Qualifications
Education:
- Bachelor's degree in Hotel and Restaurant Management, Culinary Arts, Business Administration, or a related field.
Experience:
- At least 5 years of solid experience in managing large-scale F&B operations (corporate, institutional, or industrial settings).
- Experience handling high-volume meal operations (1,000+ pax daily) is highly preferred.
- Proven success in vendor management, cost control, and compliance with food safety regulations.
Skills and Competencies:
- Strong leadership and operational management skills.
- Excellent interpersonal, communication, and negotiation abilities.
- In-depth understanding of nutrition, menu planning, and large-scale kitchen logistics.
- Proficient in MS Office and familiar with inventory management systems.
- Flexible to work in a 24/7 operational environment.
Performance Indicators
- Employee meal satisfaction scores.
- Cost efficiency within budget limits.
- Compliance with sanitation and safety standards.
- Vendor reliability and performance.
- Reduction in food waste and operational incidents.
Why Join ECE
At ECE, we believe that a satisfied, well-nourished workforce is the foundation of great service. As our Food and Beverage Manager, you'll play a critical role in sustaining our people-centered culture by ensuring every meal served to our employees reflects our values of excellence, care, and continuous improvement.
Job Type: Full-time
Pay: Php45, Php55,000.00 per month
Work Location: In person
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