Food And Beverage Supervisor

3 days ago

Dumaguete, Central Visayas, Philippines Araw Hospitality Group Full time ₱600,000 - ₱800,000 per year

Job Summary

Responsible for overseeing the day-to-day operations of all food and beverage outlets within the property. This role ensures that service standards are consistently met or exceeded, staff are well-trained and motivated, and guest satisfaction remains a top priority. This role also involves supervising staff, maintaining inventory, menu creation/development and supporting the execution of events and promotions to drive revenue and enhance the guest experience.

Qualifications

  • Bachelor's Degree in Hospitality Management or equivalent
  • Certification in responsible alcohol service is a plus, Basic Food handling, First Aid training, and
  • others.
  • At least 1-2 years experience in F&B operations, minimum (1) year in the required role.
  • Strong leadership and team management skills.
  • Exceptional customer service and communication abilities.
  • Proficiency in point-of-sale (POS) systems and basic computer applications.
  • Knowledge of food safety and health regulations.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Willing to be assigned in Dumaguete City

Job Responsibilities

Staff Supervision:


• Supervise and provide guidance to F&B staff, including servers,

bartenders, hosts/hostesses, and support staff.


• Schedule shifts and allocate duties, ensuring optimal staffing levels

during peak hours and events.


• Conduct pre-shift meetings and provide clear instructions to staff.


• Employee Basic Training, Professional development & Skills Training.

Guest Service:


• Ensure high levels of customer satisfaction by monitoring service quality,

responding to guest feedback, and resolving any service-related issues

promptly and professionally.


• Interact with guests, addressing inquiries, special requests, and

resolving complaints to maintain a positive guest experience.

Operations Management:


• Oversee day-to-day F&B operations, including restaurant, bar, banquet,

and room service outlets.


• Ensure smooth service flow, efficiency, and adherence to established

service standards.

Inventory Management:


• Monitor and control inventory levels of food, beverages, and supplies to

minimize waste and control costs.


• Coordinate with the kitchen and procurement to ensure timely

restocking.

Financial Management:


• Assist in managing the F&B department budget, including tracking

expenses, revenue, and cost control measures.


• Prepare reports, analyze financial data, and provide recommendations to

optimize financial performance.


• Basic Costing Knowledge, Cost Controlling, Budgeting & Forecasting.

Safety and Compliance:


• Ensure compliance with health and safety regulations, liquor laws, and

food safety standards.


• Conduct regular safety inspections and staff training on safety protocols.

Event Coordination:


• Assist in planning and executing special events, private functions, and

catering services.


• Coordinate event details with clients and oversee the F&B team's

performance during events.

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