Case Management Associate
2 days ago
- With at least 1-2 years of experience, preferably with a logistics background
- Good excel and communication skills
- Focus on investigation and determining liable regions for (lost, delay, damage) parcels
- Investigation or paralegal background is acceptable
- Review and evaluate logistics-related claims, including freight charges, delivery discrepancies, damages, losses, delays, and contract compliance.
- Investigate each case by gathering shipment records, tracking data, carrier communications, and contractual terms.
- Prepare arbitration files, supporting evidence, and case summaries for internal decision-makers or external arbitrators.
- Facilitate resolution between carriers, customers, and internal stakeholders through negotiation or mediation.
Job Type: Full-time
Pay: Php20, Php25,000.00 per month
Benefits:
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Work Location: In person
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case management associate
2 days ago
Pasig, National Capital Region, Philippines J&T EXPRESS Full timeWith at least 1-2 years of experience, preferably with a logistics backgroundGood excel and communication skillsFocus on investigation and determining liable regions for (lost, delay, damage) parcelsInvestigation or paralegal background is acceptableReview and evaluate logistics-related claims, including freight charges, delivery discrepancies, damages,...
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