
customer service representative
2 days ago
URGENT HIRING: Customer Service Representative
Location: Virtual hiring process | Office Site: SM Clark, Pampanga
Salary Offer: Up to ₱27,000/month + Incentives, Bonuses & Mandatory Benefits
About the Job:
We are looking for enthusiastic and driven individuals to join our dynamic customer service team Whether you're a fresh graduate or someone with previous experience, we welcome applicants from all backgrounds to apply.
Key Responsibilities:
- Handle inbound customer inquiries and provide excellent customer service through calls, emails, or chat.
- Resolve customer concerns in a timely, accurate, and professional manner.
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
- Meet or exceed individual performance metrics and goals.
- Collaborate with the team to improve customer satisfaction.
Qualifications:
- No experience required, but previous customer service experience is a plus.
- At least a Senior High School Graduate, College Graduate, or College Undergrad.
- Good communication skills (both verbal and written).
- Basic computer skills (MS Office, typing, and internet navigation).
- Willingness to learn and adapt in a fast-paced environment.
- Must have a reliable internet connection and a working PC/laptop.
Salary & Benefits:
- Competitive salary of up to ₱27,000/month.
- Performance-based incentives and bonuses.
- Other mandatory benefits (SSS, PhilHealth, Pag-IBIG).
- Paid training and career growth opportunities.
Why Join Us?
- No final interview – we value your time
- Virtual process – everything from application to onboarding can be done remotely.
- Open to individuals with or without experience.
- Competitive salary package with incentives and bonuses.
- Gain valuable customer service experience and career growth
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