Customer Service Representative

20 hours ago

Taguig, National Capital Region, Philippines ANT COLONY Full time ₱216,000 per year
  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Job Types: Full-time, Fresh graduate

Pay: Php15, Php18,000.00 per month

Benefits:

  • Paid training
  • Pay raise

Application Question(s):

  • Do you have Customer Service Representative experience? How long?

Language:

  • English (Preferred)

Work Location: In person

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