Corporate Trainer

54 minutes ago

Pasig, National Capital Region, Philippines Transcom Full time ₱600,000 - ₱1,200,000 per year

Company Description

Transcom provides digitally enhanced customer experience (CX) services to some of the world's most ambitious brands. With more than 300 clients globally, including disruptive e-commerce players, category redefining fintechs, and technology legends, Transcom offers on-, off-, and nearshoring services. Our team of over 33,000 employees operate across 90 contact centers and work-at-home networks in 28 countries. We specialize in customer care, sales, content moderation, and backoffice services, helping clients drive their brands forward, increase customer satisfaction, and reduce operating costs.

Role Description

This is a full-time on-site role for a Corporate Trainer based in Pasig. The Corporate Trainer will be responsible for delivering training programs, developing instructional materials, assessing training needs, and evaluating the effectiveness of training sessions. Daily tasks include facilitating workshops, creating training agendas, conducting assessments, and providing feedback to participants. The role also involves working closely with management to align training goals with organizational objectives.

Qualifications

  • Instructional design, curriculum development, and content creation skills
  • Strong presentation, public speaking, and facilitation abilities
  • Ability to assess training needs and evaluate program effectiveness
  • Excellent written and verbal communication skills
  • Strong organizational and time management skills
  • Experience in corporate training or a related field is preferred
  • Bachelor's degree in Education, HR, Communications, or related field
  • Ability to work collaboratively with diverse teams

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