Learning Specialist
3 days ago
Onboarding Specialist at Offshore Business Processing Trainer BPO 28,000.00 - 35,000.00 On Site Work Set Up Only Lead training initiatives and shape future leaders. Ready to make your mark? Apply now and grow with OBP Job Summary HMO on Day 1 Receive promising perks and rewards Experience travel opportunities Get recognized for what you do Achieve work-life balance Improve exponentially with enhanced learning Responsibilities To train, support and mentor associates on required skills per client request To assist the Training Supervisor with tasks and responsibilities related to the post To set a timeline or training calendar cycle, which promotes increased operational efficiency To carry out strict process compliance on all levels within the team To update and review training plans that adapt to business needs To participate and contribute on weekly, bi-weekly and monthly business review meetings To administer Learning and Performance Needs Analysis (LPNA) on current employees To conduct and develop effective training techniques or methods for new hires and existing associates To identify and provide essential information for the trainees' development and needs To develop and update training curriculum through coming up with the best resolutions and applying it accordingly To ensure high customer satisfaction through conducting NPS surveys at a defined frequency To plan and provide training support and development plans for associates To come up and conduct refresher training for existing associates that develop key skills that are essential for their respective accounts Design and implement training programs Evaluate the outcomes of training sessions and maintain records of trainees’ progress and achievements To facilitate or manage soft skills training such as for voice and customer experience To design, create, review and update Process Documents, Manuals, Guides, SOP’s, Trackers and other TAD related documentation as required To design, create, review and update Training Modules, Training Videos, Exams, Activities, Surveys and Assessments and other TAD related documentation as required Requirements With at least 2-years of experience in Training & Development or equivalent area Must be a college graduate or completed at least 2-years in college Background and/or experience in freight forwarding or customs brokerage is an advantage Willing to work on public holidays/festivals if scheduled/required Amenable to flexible work schedules and flexible working hours as determined by business need/s Works well with time management and optimistic approach to challenging roles or tasks Carry the initiative to sustain and satisfy client relationships as well as train and develop the team A competent team player with great grasp on the business and associate needs Resolution/results oriented and can proactively propose/share process improvement ideas/insights Collaborates well with other departments/teams but should also have the demonstrated ability to work independently with minimal supervision Eager to promote and uphold the corporate values Willing to be assigned for both Ortigas, Pasig City and/or Cubao, Quezon City Available to start ASAP Seniority level Entry level Employment type Full-time Job function Human Resources Industries Outsourcing/Offshoring #J-18808-Ljbffr
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Learning and Development Specialist
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Pasig, Philippines Lennor Group Full timeAbout Lennor Group As a proud Filipino company, we are committed to providing world-class business and workforce solutions. Our deep market expertise, combined with a global perspective, empowers us to serve businesses of all sizes and industries efficiently. Our brand, Lennor Metier , is a leading recruitment agency and headhunting firm in the Philippines,...
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Learning and Development
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Pasig, National Capital Region, Philippines Avensys Consulting Full time ₱1,200,000 - ₱2,400,000 per yearJob DescriptionAvensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client...
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Pasig, Philippines IQ-EQ Full timeLearning & Development Specialist - Instructional Designer IQ-EQ Pasig, National Capital Region, Philippines 4 days ago Be among the first 25 applicants Company Description We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We...
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Pasig, Philippines City Savings Bank Full timeTalent Acquisition Manager @ City Savings Bank | Psychology Degree The Learning and Development Manager is in charge of all the corporate learning and development activities in a company. They design and implement learning strategies, organize training programs and enhance the hard and soft skills of employees. The learning and development lead works towards...
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Communications Specialist
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Pasig, Philippines TaskUs Full timeCommunications Specialist (Learning Content Inspector) TaskUs Pasig, National Capital Region, Philippines The client is accountable for driving the company's privacy, safety, and security outcomes and ensuring a balanced risk position is maintained for the company. Their mission is to keep users safe at scale. Employees and the extended workforce play a...
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Pasig, National Capital Region, Philippines IQ-EQ Full time ₱400,000 - ₱800,000 per yearCompany Description We're a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$750 billion. We work with 13 of...
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LEARNING AND DEVELOPMENT LEAD
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Pasig, Philippines Value Care Health Systems, Inc Full timeWe are looking for a Learning and Development Lead (Supervisor) who will play a key role in building a culture of continuous learning and growth. This role is responsible for designing, implementing, and monitoring training programs that enhance employee skills, strengthen engagement, and support overall organizational effectiveness. You will collaborate...
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Pasig, Philippines TaskUs Full timeLearning Content Inspector | Communications Specialist Location: Pasig, National Capital Region, Philippines Overview TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. The People First culture at TaskUs supports a...
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Pasig, Philippines IQ-EQ Full timeCompany Description We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$750 billion. We work with 13 of...
