Field Force Management Assistant Manager

Job Description

LG Electronics Philippines Inc

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier, better life for all.

With a rich history spanning over six decades and a global presence of more than 100 subsidiaries, we operate on a truly global scale. Since our establishment in 1958, our dedication to enhancing lives worldwide through innovative products has remained unwavering. Our business domains include Home Appliance & Air Solution, Home Entertainment, Vehicle Components Solutions, and Business Solutions.

Our management philosophy, ""Jeong-do Management,"" embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom, fostering a collaborative work environment.

Join us and become a part of a company that is not just about creating solutions for a better life, because at LG, Life's Good.

About the Role

Oversees regional supervisors and ensures seamless communication between SOM, KAM, and other sellout-related teams. This role emphasizes strategic coordination to effectively monitor promoter sellout performance, evaluate regional supervisor effectiveness, and provide strong leadership to drive overall business results.

What you'll do

• Monitor and evaluate overall performance of Retail Specialists (RS); identify underperformers and implement corrective actions.
• Conduct store-level analysis to generate actionable insights.
• Drive productivity improvements across the field force through targeted support and performance analysis.
• Assess RS and Trainer productivity and cost efficiency; develop strategic operational plans to optimize resources.
• Ensure effective communication and management across all field roles, including RS, Team Leaders (TLs), and Trainers.
• Collaborate directly with RS to boost sales performance in assigned stores.
• Conduct regular shop visits to identify operational issues and improvement opportunities.
• Lead cross-functional coordination to implement strategies and plans (SOM, KAM, Field Force, PMs).
• Set clear and achievable targets for RS and TLs aligned with business objectives.
• Consolidate and analyze RS performance data, improvement plans, and field feedback.
• Prepare strategic reports for management on field force performance and initiatives.
• Identify RS-related issues and develop detailed analysis and strategic solutions.
• Organize and facilitate RS monthly conferences and weekly team meetings.
• Manage below-the-line marketing activities and seasonal field projects.
• Experienced in planning and executing trade-related events and activities.

What you must have

• Bachelor of Science degree required; advanced degree in Marketing is a strong advantage
• At least 3-5 years of experience in Field Force Management
• Proficient in project management, with a track record of successful execution
• Excellent interpersonal skills, including effective communication and negotiation
• Strong leadership and team management capabilities
• Data interpretation expertise, with a focus on generating value-adding insights
• Advanced analytical and strategic thinking; proficiency in Excel is essential
• High sense of ownership and accountability in all responsibilities
• Experienced in trade events, including planning and executing trade-related activities

Why Join Us? We believe in fostering a culture of innovation, collaboration, and growth. As part of our team, you'll have the opportunity to work with cutting-edge technology and a diverse group of talented professionals. We offer competitive compensation, continuous learning opportunities, and a work environment that values your ideas and contributions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, gender, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any characteristic protected by applicable federal, state, or local law.