Call Center Agents for Travel and Hospitality Account

5 days ago

Pasig, National Capital Region, Philippines TalentSync Training and Development Full time ₱250,000 - ₱500,000 per year

This is an exciting opportunity to join the customer service team, a leading provider of training and development solutions in the Philippines. As a Call Center Agent for our Travel and Hospitality account, you will be responsible for delivering exceptional customer service to clients in Mandarin. This is a full-time role based in our Pasig City office.

What you'll be doing

  1. Handling inbound calls from clients in Mandarin, providing information and assistance on a range of travel and hospitality-related inquiries
  2. Resolving customer issues and complaints in a professional and empathetic manner
  3. Accurately documenting all customer interactions and maintaining detailed records
  4. Identifying opportunities to up-sell and cross-sell additional products and services
  5. Contributing to the continuous improvement of customer service processes and procedures

What we're looking for

  1. Min. 1 year GDS tool experience (Sabre or Amadeus) in BPO or non BPO industry |

    with at least 6 months Fraud experience
  2. Schedule: 8AM-6PM Manila time | Singaporean Chinese
  3. Fluency in Mandarin, both written and spoken
  4. Excellent communication and interpersonal skills, with the ability to build rapport with customers
  5. Strong problem-solving and decision-making skills
  6. Proficient in using computer systems and software applications
  7. A positive, customer-centric attitude and a commitment to providing exceptional service

If you are interested in this exciting opportunity, Apply now.

  • Call Center Agent

    1 week ago

    Pasig, National Capital Region, Philippines iCrescendo INC. Full time ₱26,000 per year

    WE'RE HIRING: Call Center Agent – PIONEER ACCOUNT (EASY ACCOUNT)6 Months BPO Experience Only? No Problem Start your BPO journey with usLocation: Bridgetowne, Pasig (Work Onsite)Up to 26,000 Salary OfferPlus Incentives & 20% Night Differential1-Day Hiring Process1 Assessment (With helpful tips provided)Virtual Application Process Available (Laptop or PC...

  • call center agent

    5 days ago

    Pasig, National Capital Region, Philippines 3 PLEX INTERNATIONAL INC Full time

    About the role At 3 PLEX INTERNATIONAL INC', we are seeking a talented Call Center Agent to join our dynamic team at our Bridgetowne Site in Pasig City Metro Manila. As a full-time Call Center Agent, you will play a crucial role in delivering exceptional customer service and support to our valued clients.What you'll be doingRespond to incoming customer...

  • Travel GDS

    2 weeks ago

    Pasig, National Capital Region, Philippines iCrescendo INC. Full time ₱381,600 per year

    Urgent Hiring: Call Center Agents for Travel GDS AccountWe are actively hiring Call Center Agents for a premier Travel GDS Account specializing in Sabre and Amadeus to join our growing team for the Wave 2 October class. In this role, you will assist customers with travel-related inquiries.What we offer:Virtual Process | Guaranteed 1 Day HiringFriendly,...

  • Call Center Agent

    5 days ago

    Pasig, National Capital Region, Philippines CORPORATE VISIONS INC Full time ₱150,000 - ₱250,000 per year

    As a Call Center Agent, you will be responsible for providing excellent customer support to clients via phone. You'll be part of a dynamic and friendly team, helping resolve customer inquiries, process requests, and provide solutions in a professional manner. This is a customer-centric role that focuses on delivering quality service and creating positive...

  • Call Center Agent

    3 days ago

    Pasig, National Capital Region, Philippines NEKSJOB ROCKWELL Full time ₱150,000 - ₱250,000 per year

    NEKSJOB ROCKWELL is hiring a Full time Call Center Agent role in Pasig, NCR. Apply now to be part of our team.Job summary:Flexible hours availableREQUIREMENTS:High School Graduate/SHS GraduateBasic computer navigation skills-Confident in speaking english Perks:Competitive salary package, company bonuses, and performance incentivesNight differentialLoyalty,...

  • Call Center Agent

    5 days ago

    Pasig, National Capital Region, Philippines NEKSJOB PASIG Full time ₱276,000 per year

    NEKSJOB PASIG is hiring a Full time Call Center Agent role in Pasig, NCR. Apply now to be part of our team.Job summary:Flexible hours availableNo experience required for this roleExpected salary: ₱23,000 per monthREQUIREMENTS:High School Graduate/SHS GraduateBasic computer navigation skills-Confident in speaking englishPerks:Competitive salary package,...

  • Call Center Agent- Bridgetowne Site

    2 weeks ago

    Pasig, National Capital Region, Philippines TASK AGENCIES INC Full time ₱150,000 - ₱250,000 per year

    About the role We're on the lookout for talented Call Center Agents to join our dynamic team at TASK AGENCIES INC' in Pasig City. As a Call Center Agent, you'll be the friendly voice that connects our customers with the exceptional service they deserve. This is a full-time role, offering a supportive work environment and excellent career progression...

  • Customer Service for Travel and Hospitality

    5 days ago

    Pasig, National Capital Region, Philippines TalentSync Training and Development Full time ₱900,000 - ₱1,200,000 per year

    Are you passionate about providing excellent customer service? We are seeking a dedicated Customer Support professional to join their team supporting Korean clients in the travel and hospitality industry. This full-time role will be based in our Pasig City office, allowing you to be part of a collaborative and supportive work environment.What you'll be...

  • Call Center Team Leader

    5 days ago

    Pasig, National Capital Region, Philippines Viventis Search Asia Full time ₱46,000 per year

    Job Title:Call Center SupervisorDepartment:Operations – Telco AccountLocation:Pasig City SiteCompensation:₱46,000 Package (inclusive of allowances and benefits)Schedule:Shifting (including weekends/holidays as required)About the RoleWe are seeking an experienced and drivenCall Center Supervisorto oversee day-to-day operations for ourTelco account. The...

  • Call Center Agent – Bridgetowne, Pasig

    5 days ago

    Pasig, National Capital Region, Philippines CORPORATE VISIONS INC Full time ₱270,000 - ₱360,000 per year

    As a Call Center Agent, you will be responsible for engaging with customers, answering inquiries, providing solutions, and driving sales through upselling opportunities. Your key duties will include handling inbound and outbound calls, offering excellent customer service, and meeting performance targets. You'll work as part of a supportive team and receive...