
Secretary
2 days ago
- Serve as the primary point of contact and advocate for the app within assigned partner clinics.
- Onboard other clinic staff (if any / if applicable) to the app, providing comprehensive training and ongoing support.
- Facilitate the transfer of existing patient records into Electronic Medical Record (EMR) system.
- Encourage clinic staff and customers to consistently utilize the app for all transactions.
- Actively promote the app to clinic customers, encouraging them to download and use it for bookings and other interactions.
- Provide feedback on app usability and clinic needs.
- Achieve targets related to EMR upload completion, customer app downloads, and repeat app usage.
- Attend trainings and onboarding sessions, some of which may be held in person in Bonifacio Global City (BGC)
Qualifications:
- Experience in administrative roles, customer service, or sales, ideally within a clinic or healthcare setting.
- Basic technical proficiency and comfort with using mobile applications and computer systems.
- Strong communication and interpersonal skills, with the ability to clearly explain technical concepts to non-technical users.
- Excellent organizational skills and attention to detail, particularly for data entry.
- Proactive and customer-focused with a strong desire to drive app adoption.
- Ability to work independently and manage their time effectively while being based on-site at clinics.
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