Data Entry Specialist

1 week ago

Makati City, National Capital Region, Philippines ISTA Solutions Full time ₱150,000 - ₱250,000 per year

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Data Entry Specialist to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you
Job Description:

  • Provides customer support through different communication channels (phone, email, chat).
  • Resolve issues and accommodates customer inquiries to ensure satisfaction with products or services.
  • Collaborates with colleagues and different departments to resolve complex issues
  • Maintains accurate records on customer interactions, transaction, feedback, etc.

Requirements

  • At least 6months BPO experience handling a HEALTHCARE campaign
  • Good working knowledge in editing online documents (PDF)
  • Proficient in using MS Tools (Office, Excel, Outlook)
  • Detailed oriented and organized
  • Good verbal and written English skills
  • Ability to prioritize and multitask in a fast-paced environment
  • Strong problem-solving skills and ability to work independently and as part of a team
  • Willing to work onsite in Makati
  • Amenable working night shift

Benefits
What can we offer you?

  • Competitive salary and benefits
  • Health Insurance with free dependents*
  • 10%-night differential
  • Attendance Bonus
  • Paid time off
  • Convertible to cash leave credits
  • Performance Appraisal
  • Work-life balance
  • A focus on growing your career path with us
  • We encourage you to follow your passions and learn new skills

Our commitment to you

  • Strong culture and values-driven leadership
  • We create opportunities for you to learn and grow at any stage of your career
  • Continuous learning and innovation
  • We foster an all inclusive environment where everyone thrives

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