Administration Assistant

2 weeks ago

Ermita, Philippines Cleanmatic Services Inc. Full time ₱17,000 - ₱204,000 per year

Cleanmatic Services Inc. is hiring a Full time Administration Assistant role in Ermita, NCR. Apply now to be part of our team.

Job summary:
  • Looking for candidates available to work:
    • Monday: Morning
    • Tuesday: Morning
    • Wednesday: Morning
    • Thursday: Morning
    • Friday: Morning
    • Saturday: Morning
  • 1 year of relevant work experience required for this role
  • Expected salary: ₱17,000 per month

Job Description:

We are seeking a detail-oriented and proactive Admin Assistant to support the Operations and Global Procurement (OGP) team. In this role, you will be responsible for managing customer inquiries, coordinating with OGP vendors, and handling various administrative tasks critical to the smooth functioning of our operations. This is an excellent opportunity for someone who thrives in a fast-paced environment and is committed to providing exceptional customer service.

Key Responsibilities:

· Respond to, manage, and follow up on incoming customer inquiries (both internal and external) related to OGP via CEC, email, and phone. Handle escalations effectively and coordinate with OGP vendors/other entity to deliver timely solutions to customers.

· Extract, consolidate, and validate reports/results of DNE/DSF for OGP/Center.

· Responsible for the preparation, updating, and consolidation of various reports including exceptions, open/posting POD, and same-day PDD for OGP.

· Create I-files and conduct daily checks on GTS, ensuring that all OGP site updates and trackers are current.

· Prepare and disperse the agent manifest for all OGP vendors.

· Consolidate reports for monthly billing and align import (ODA/NSA) volume for all OGP vendors, including processing billing for payment to OGP vendors.

· Process RTS for all OGP sites and print commercial invoices as necessary.

· Coordinate the handover of packages to all OGP vendors.

· Provide necessary reports to internal and external customers.

Job Competencies:

· Strong organizational skills with keen attention to detail and accuracy.

· Excellent typing skills and proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

· Demonstrated interpersonal, communication, and customer service skills.

· Proficient literacy and numeracy skills.

· Ability to remain calm and focused under pressure.

· Experience in customer-facing dialogue.

· Strong understanding of compliance and ethics guidelines.

· Ability to collaborate effectively as part of a team.

· Initiative-driven with a proactive mindset.

· Commitment to adhering to safety regulations and promoting a safe work environment.

· Dependable, with high integrity and a strong work ethic.

· Maintains a positive attitude in a fast-paced setting.

Requirements:

· Education: Bachelor's Degree - Preferred

· Experience: Previous experience in administration, customer service and logistics operations.

· Amenable to work in Carmona Cavite.

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