Call Center Supervisor

2 weeks ago

Work from Home, Philippines ee-1f59-48a5-bb73-b1948427e080 Full time $7,200 per year

Job Title: Call Center Supervisor

Job Type: Independent Contractor

Company Overview:

Transimex Global is a leading Freight Brokerage company with 30 years of experience dedicated to providing exceptional service and innovative logistics solutions to our customers.

We are currently seeking a motivated and experienced Call Center Supervisor to join our dynamic and innovative team.

Position Summary:

The Call Center Supervisor will be responsible for leading, mentoring, and managing a team of Call Center Agents to achieve sales targets and deliver outstanding customer experiences. This role focuses on B2B outbound sales, Lead generation, primarily through cold calling and email outreach to prospective shippers in the USA and Canada.

Key Responsibilities:

  • Lead and motivate a team of Call Center Agents to achieve and exceed sales goals.
  • Actively identify, contact, and engage prospective shippers from the US and Canada through cold calling and email correspondence (B2B sales).
  • Present and explain the company's logistics and freight services to potential clients.
  • Understand customer transportation needs and provide tailored freight solutions.
  • Build and maintain long-term business relationships with customers.
  • Collaborate closely with the operations team to ensure smooth and efficient service delivery.
  • Set performance targets, track results, and monitor team progress against deadlines.
  • Evaluate team performance, identify skill gaps, and organize training sessions to enhance productivity.
  • Conduct regular team meetings and provide performance reports as requested by management.

Qualifications & Requirements:

  • Minimum 2 years of experience in B2B outbound sales, cold calling, lead generation, and Team Management is required.
  • Experience working with customers from the USA and Canada is required.
  • Proven track record of meeting and exceeding sales targets.
  • Strong leadership and team management skills.
  • Excellent communication, presentation, and negotiation abilities.
  • Dynamic, result-oriented, and self-driven professional.
  • Experience in freight brokerage or logistics is a strong plus.

What We Offer:

  • Competitive compensation (based on experience)
  • Opportunity to lead and grow your own team.
  • Supportive management and a collaborative work environment.
  • Career advancement opportunities within a professional logistics company.
  • Access to professional tools

How to Apply:

If you are a driven and experienced Sales Leader ready to achieve outstanding results, we want to hear from you

Job Type: Full-time

Pay: From Php30,000.00 per month

Work Location: Remote

  • General VA Support

    2 weeks ago

    Work from Home, Philippines VENTAS CALL CENTER Full time ₱360,000 - ₱480,000 per year

    Titan Services, Inc is seeking a highly organized and detail-oriented General Admin Virtual Assistant (Support) to provide administrative support and help streamline daily operations to one of our clients in the Roofing industry. This role will focus on managing inbound calls, CRM updates, scheduling, email management, and financial categorization tasks. The...

  • Call Center Trainer

    2 weeks ago

    Work from Home, Philippines ConnectUs Marketing Solutions Inc. Full time ₱276,000 - ₱288,000 per year

    CALL CENTER TRAINER (Permanent WFH)Starting salary: PHP 18,000 - PHP 23,000(Please apply only if the salary offer meets your expectations)Job Description:Conduct effective training sessions for trainees.Collaborate with co-trainers, managers, and other leaders.Identify training needs and develop training plans based on business objectives and operational...

  • Outbound Telesales Representative

    2 weeks ago

    Work from Home, Philippines Synergy Advantage, Inc. Full time ₱240,000 - ₱360,000 per year

    SUMMARYThe Outbound Telesales Representative is tasked to focus on telesales, grow the client's customer base, and maintain strong relationships with clients within the medical/pharma industry.ESSENTIAL DUTIES AND RESPONSIBILITIESConducting outbound calls for customer retention and new business development;Design and implement a strategic sales planManage on...

  • Virtual Assistant – Hospice Customer Service

    2 weeks ago

    Work from Home, Philippines Cliniqon Full time ₱360,000 - ₱420,000 per year

    Job Summary:Provides excellent customer service to patients and families by conducting follow-up survey calls and assisting with general service requests.Key Responsibilities:Conduct survey calls to families to gather feedback regarding hospice care experienceDocument all survey responses and escalate any concerns to managementHandle incoming calls and...

  • Front Desk Representative

    2 weeks ago

    Work from Home, Philippines TEEM Full time $30,000 - $60,000 per year

    Front Desk RepresentativeAbout UsAt Teem, we empower healthcare providers by managing essential front and back-office tasks so they can focus on delivering exceptional patient care. As a Front Desk Representative, you'll be at the heart of our mission—serving as the first point of contact for patients, supporting healthcare practices across the U.S., and...

  • Quality Assurance Specialist

    2 weeks ago

    Work from Home, Philippines Fingertip Finance Corp. Full time ₱216,000 - ₱276,000 per year

    RESPONSIBILITIESPerforms call monitoring and provide quality related reports of agent performanceServes as point of contact for quality issues and questionsPrepares metrics/KPI reports and interacts with operations regarding quality improvementsProvides performance feedback and input on all monitored calls and customer interaction (Chat, Email, Process...

  • Lead Generation Specialist

    2 weeks ago

    Work from Home, Philippines GW Products Full time ₱300,000 - ₱480,000 per year

    About GW ProductsGW Products is one of the fastest-growing B2B distributors of alternative products in the U.S., serving over 175,000 retail customers with an evolving catalog including vapes, nicotine pouches, beverages, accessories, and more. We're on a mission to revolutionize product distribution — and we're looking for top-tier remote talent to help...

  • Lead Generation

    2 weeks ago

    Work from Home, Philippines GW Products Full time ₱300,000 - ₱480,000 per year

    About GW ProductsGW Products is one of the fastest-growing B2B distributors of alternative products in the U.S., serving over 175,000 retail customers with an evolving catalog including vapes, nicotine pouches, beverages, accessories, and more. We're on a mission to revolutionize product distribution — and we're looking for top-tier remote talent to help...

  • Lead Generation Specialist II

    1 week ago

    Work from Home, Philippines Sphere Rocket VA Full time ₱840,000 - ₱1,440,000 per year

    We are looking for a results-driven Lead Generation Specialist to manage client leads, ensure timely follow-ups, and convert inquiries into booked consultations. This role requires exceptional communication, persistence, and attention to detail while maintaining professionalism and empathy toward clients and prospects.Key ResponsibilitiesLead Management &...

  • Inside Sales Agent

    2 weeks ago

    Work from Home, Philippines GW Products Full time ₱120,000 - ₱240,000 per year

    About GW ProductsGW Products is one of the fastest-growing B2B distributors of alternative products in the U.S., serving over 175,000 retail customers with an evolving catalog including vapes, nicotine pouches, beverages, accessories, and more. We're on a mission to revolutionize product distribution — and we're looking for top-tier remote talent to help...