Call Center Representative

TaskUs Ortigas Pasig is hiring a Full time Call Center Representative role in Ortigas Center, NCR. Apply now to be part of our team.

Job summary:

• Flexible hours available
• 1 year of relevant work experience required for this role
• Expected salary: ₱16,000 - ₱30,000 per month

TaskUs Ortigas is Hiring Join Our Financial Campaigns Today

Looking for a rewarding BPO career in Ortigas? TaskUs Ortigas is expanding and we're looking for Customer Service Representatives (CSRs) for our Financial and FinTech campaigns. If you want a supportive environment, growth opportunities, and a workplace that truly cares about people, this is your chance

Available Roles – TaskUs Ortigas

Financial Payroll Campaign – CSR

Salary Range: Up to ₱30,000 Qualifications: 1 year BPO experience with 6 months chat support OR 1 year payroll experience At least a High School (Old/New Curriculum) Graduate Good to above-average English communication skills Amenable to work onsite at Ortigas

Job Description: As a Payroll CSR, you'll support customers with payroll-related concerns, account inquiries, and employee compensation issues through chat and voice. Your role ensures smooth payroll processes while delivering excellent customer service.

FinTech Fraud Management Campaign – CSR

Salary Range: Up to ₱25,000 Qualifications: At least 1 year Financial BPO experience Experience handling fraud prevention or investigations International account experience required (no local accounts) Good to above-average English communication skills Amenable to work onsite

Job Description: As a Fraud Management CSR, you'll monitor, investigate, and resolve fraudulent transactions. You'll help protect customers by analyzing suspicious activity, verifying accounts, and ensuring compliance with security policies.

FinTech Sanction Screening Campaign – CSR

Salary Range: Up to ₱27,000 Qualifications: At least 1 year Financial BPO experience Experience conducting screenings of individuals, transactions, and entities for compliance International account experience only (no local) Good to above-average English communication skills Amenable to work onsite

Job Description: As a Sanction Screening CSR, you'll be responsible for reviewing transactions and accounts against global sanction lists to ensure compliance with financial regulations. Your role helps safeguard companies and customers from financial risk.

FinTech Know Your Customer (KYC) Campaign – CSR

Salary Range: Up to ₱25,000 Qualifications: At least 1 year Financial BPO experience Experience in KYC processes: customer identification & verification International account experience only (no local) Good to above-average English communication skills Amenable to work onsite

Job Description: As a KYC CSR, you'll verify customer information and documentation to meet compliance standards. You will play a vital role in ensuring identity validation, fraud prevention, and account security.

FinTech Chargeback & Disputes Campaign – CSR

Salary Range: Up to ₱25,000 Qualifications: At least 1 year Financial BPO experience Experience handling chargebacks, disputes, fraud analysis, and credit card transactions (authorized & unauthorized) International account experience only (no local) Good to above-average English communication skills Amenable to work onsite

Job Description: As a Chargeback & Disputes CSR, you'll assist customers with credit card disputes, chargebacks, and fraud analysis. You'll ensure that every claim is carefully investigated while delivering excellent customer support.

Basic Qualifications (All Roles)

• Must be 18 years old and above
• High School Graduate (Old or New Curriculum) or higher
• Strong English communication skills
• Willing to work onsite at TaskUs Ortigas
• Great customer service and problem-solving skills

Why Join TaskUs Ortigas?

Competitive salaries up to ₱30,000 Fun & supportive leaders who care about your growth HMO coverage for you and your dependents Paid training & career development programs Engaging company events and a vibrant work culture Opportunity to work with top international FinTech brands

Location: TaskUs Ortigas – Accessible to applicants from Pasig, Mandaluyong, Quezon City, and nearby areas.

Don't miss this chance to join one of the best call center companies in Ortigas

Apply now for TaskUs Ortigas Hiring 2025 and kickstart a career in the exciting world of Financial BPO

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