Business Systems Analyst – Insurance/Financial Services

7 days ago

Makati City, National Capital Region, Philippines UPTC Full time ₱2,000,000 - ₱2,500,000 per year

We are looking for an experienced Senior Business Analyst to join our Agile delivery team. The ideal candidate will have 5–7 years of hands-on experience in Agile/Scrum environments, working across integration, underwriting, and custom application projects. This role requires a strong mix of business understanding, stakeholder management, and analytical capability to bridge business needs with technical solutions.


Key Responsibilities

Business & Systems Analysis

  • Gather, document, and manage business requirements in collaboration with stakeholders and technical teams.
  • Create detailed user stories, acceptance criteria, and process documentation aligned with Agile delivery standards.
  • Analyze business workflows, systems, and integration points to identify improvement opportunities.

Agile Collaboration

  • Work closely with Scrum teams (Developers, Testers, Product Owners) to refine user stories and ensure accurate delivery of requirements.
  • Participate in Agile ceremonies such as sprint planning, backlog grooming, sprint reviews, and retrospectives.
  • Validate deliverables and perform unit or manual testing to ensure solutions meet business needs.

Stakeholder & Client Engagement

  • Act as a liaison between business users, clients, and technical teams, ensuring clear and consistent communication.
  • Facilitate requirement workshops, demos, and UAT sessions with clients and internal teams.
  • Manage stakeholder expectations and ensure alignment on business objectives and project scope.

Documentation & Quality Assurance

  • Prepare functional specifications, process flows, and business requirement documents (BRDs).
  • Support integration and underwriting projects, validating system interactions and data flow.
  • Contribute to custom application projects with strong functional and validation expertise.

Required Qualifications

Required (Non-Negotiable):

  • 5–7 years of proven experience as a Senior Business Analyst in an Agile/Scrum environment.
  • Strong understanding of requirement management, user stories, and acceptance criteria.
  • Experience in stakeholder management and client-facing engagements.
  • Hands-on experience with unit testing or manual validation of requirements.
  • Exposure to underwriting processes, business systems, or integration projects.
  • Ability to collaborate with cross-functional teams (Developers, Testers, Product Owners).
  • Excellent communication, problem-solving, and facilitation skills.

Preferred:

  • Experience in custom application development projects.
  • Background in insurance or financial services industries.
  • Familiarity with JIRA, Confluence, or similar Agile/project management tools.
  • Knowledge of software development lifecycle (SDLC) and system integration concepts.

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