ServiceNow Consultant

We're hiring a ServiceNow Consultant This is an individual contributor role that will support the design, development, and ServiceNow Portfolio implementations.

Work Schedule: PH night shift

Set up / Location: Remote (must be amenable to visit Makati occasionally)

We are looking for ServiceNow Consultant with extensive expertise in Strategic Portfolio Management (SPM) (formerly ITBM). This role will lead and support the design, development, and implementation of SPM solutions within the ServiceNow platform. You will be streamlining workflows, improving user experiences, and keeping our platform running at its best while supervising our ServiceNow Portfolio.

It's an excellent opportunity for someone who's passionate about creating modern enterprise solutions, well-versed in Agile methodologies, and enjoys working with cross-functional teams to deliver impactful results at scale.

How you can help:

Core Responsibilities

• Lead the design, development, and configuration of ServiceNow SPM modules, including Project Portfolio Management, Demand, Resource, Financial Planning, and Application Portfolio Management (APM).
• Work closely with architects, business analysts, and stakeholders to gather requirements and translate them into scalable, efficient technical solutions.
• Support and manage integrations between ServiceNow and other enterprise applications such as JIRA, Azure DevOps, and SAP.

• Enhance and extend the ServiceNow platform using JavaScript, Flow Designer, UI Policies, Business Rules, Script Includes, and other configuration tools.
• Uphold best practices for platform governance, performance optimization, and security compliance.
• Stay up to date with the latest ServiceNow releases, features, and Strategic Portfolio Management (SPM) roadmap enhancements.

• Provide technical guidance, leadership, and mentorship to junior developers.
• Collaborate with cross-functional teams to ensure effective solution delivery and alignment with business goals.

What you need to qualify:

• Bachelor's Degree in Computer Science, IT or related field (preferred)
• 5+ years of hands-on ServiceNow Development experience
• 2+ years specifically focused on SPM (ITBM) implementations
• Strong knowledge of ServiceNow core platform and scoped applications
• Proficiency in JavaScript, REST APIs, and ServiceNow integration methods
• Experience with Agile/Scrum methodologies
• Excellent communication, problem-solving, and stakeholder management skills
• Familiarity with Azure DevOps, Power BI, Smartsheet, Salesforce and ServiceNow integration techniques.
• Experience supporting cross-functional teams and executive steering committees.
• Preferred: ServiceNow Certified Implementation Specialist – SPM

Note:

Attach your updated resume to your application. Only qualified candidates will be contacted.

Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination.

Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal.