Applications Senior Solution Sales Specialist
5 days ago
The Sales Specialist will actively prospect and manage an assigned account to identify customers business need/challenges and propose technical solutions that support growth and long-term business relationships.
Responsibilities
- Maintain technical proficiency on offerings for Application Modernization industry, and knowledge of the competitive landscape, industry trajectory and prevailing market trends.
- Translate business' need to technical requirement, using technology to resolve business challenges.
- Plan, build, and nurture relationships within assigned accounts/prospects as a trusted advisor and provider of choice.
- Responsible for the identification, contact, qualification and development of qualified new accounts and opportunities
- Lead coordinated sales approach with extended sales team members (Presales Technical Consultant, Customer Success, Commercial Management, Sales Operations, etc.) to drive opportunities to closure.
- Manage inbound leads from Marketing and Partner/Alliance channels with timely engagement and response to inquiries to drive opportunity conversions.
- Serve as single point of contact for and work with Sales Account Manager to coordinate activities around inbound opportunities.
- Serve as interface between Sales Account Manager to set up and manage customer responses.
- Meet and exceed sales target by building sales pipeline of qualified opportunities, articulating value proposition, and delivering a winning proposal.
- Methodically log/track customer interactions to produce regular activity reports and maintain opportunity pipeline to provide accurate forecasts.
- Conduct regular business reviews with customers to identify and develop new sales opportunities.
- Develop account plans that are focused on maintaining/growing accounts by researching and developing an understanding of the customer business and organizational landscape.
- Contribute to customer contract renewals and negotiations to reduce churn.
- Facilitate ongoing customer relationships to provide exceptional internal and external customer service and timely resolution of customer issues.
Requirements
- Degree in Engineering or related field with at least 8 years of working experience preferably in the government sectors, telecommunications, IT, or technology fields.
- Good understanding of technology trend and ecosystem in the application modernization industry. Familiarity in areas such as low code/no code platforms, business process automation, robotic process automation, SaaS integration.
- Experience in ServiceNow is mandatory.
Additional experience in Nintex/K2, SharePoint, Workato, OutSystems, will be an advantage. - Strong solution selling and relationship management skills. Able to develop relationships from cold calling or networking activity.
- Proficient at planning and executing account strategies and maintaining effective long-term business relationships with key decision makers.
- Able to create sales pipeline and effectively forecast sales cycles.
- Able to work across teams to deliver high quality solution proposals and perform work effort estimation.
- Able to operate in a fast moving and dynamic environment with strict deadlines.
- Fluent in written and spoken English is highly preferred.
- Must be willing to work or be deployed to SINGAPORE.
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