Healthcare Specialist Support CSR

3 hours ago

Pasig, National Capital Region, Philippines Sapient Careers MNL Full time ₱204,000 - ₱300,000 per year

One-day hiring process Earn up to 25k monthly Sapient is seeking dedicated Call Center Agents to join our Healthcare Speacialist Team This is for urgent hiring. Apply now

Responsibilities:

  • Answer inquiries regarding medical services, insurance coverage, and billing
  • Assist patients with scheduling appointments and accessing medical records
  • Verify insurance coverage and process medical claims and bills
  • Coordinate with stakeholders to resolve customer issues and ensure customer satisfaction
  • Achieve performance targets related to customer satisfaction and quality

Qualifications:

  • High school diploma or equivalent (some college coursework in healthcare or related field preferred)
  • Good communication and interpersonal skills
  • Excellent problem-solving and decision-making abilities
  • Ability to thrive in a fast-paced and dynamic environment

Benefits:

  • HMO
  • Rice Allowance
  • Paid Leaves
  • Holiday and Overtime Pay
  • Mental Wellness Program starting Day 1
  • Free Medical Insurance upon regularization
  • Insurance Coverage starting Day 1
  • Government-mandated benefits
  • 13th Month Pay

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE

Give us a ring, and let's talk about how we can help you. Apply today

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php17, Php25,000.00 per month

Benefits:

  • Additional leave
  • Company events
  • Employee discount
  • Health insurance
  • Paid training
  • Pay raise

Work Location: In person

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