CSR - French Specialist

2 hours ago

Pasig, National Capital Region, Philippines Neusoft Full time $12,000 - $24,000 per year

Role Description

This is a full-time, on-site role located in Pasig for a Customer Service Representative (CSR) - French Specialist. The CSR will handle French-speaking customers, managing inquiries, resolving issues, ensuring exceptional customer satisfaction, and providing a superior customer experience. Responsibilities include accurate documentation, delivering timely solutions, and actively participating in enhancing customer support processes to meet organizational goals.

Qualifications

  • Strong skills in Customer Service, Customer Support, and resolving queries effectively
  • Proficiency in ensuring Customer Satisfaction and enhancing the overall Customer Experience
  • Fluency in French and English with excellent communication abilities
  • Ability to work in a fast-paced environment with a customer-focused mindset
  • Problem-solving skills and a proactive attitude
  • Previous experience in a customer service role is an advantage
  • On-site role, Rockwell Ortigas, Pasig, Philippines (Medical City)

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