CSR Healthcare Account

4 hours ago

Pasig, National Capital Region, Philippines Eastvantage Full time ₱250,000 - ₱450,000 per year

We're Hiring: CSR Healthcare Account - Claims and Billing
We are seeking a dedicated and detail-oriented Customer Service Representative (CSR) for our Healthcare Account specializing in Claims and Billing. The ideal candidate will have experience in healthcare processes, excellent communication skills, and the ability to handle customer inquiries efficiently.

Location:
Pasig, Philippines

Work Mode:
Work From Office

Role:
CSR Healthcare Account - Claims and Billing

What You'll Do
Assist customers with claims processing and billing inquiries.

Resolve issues related to claims denials and rejections.

Provide exceptional customer service by addressing inquiries promptly.

Maintain accurate records of customer interactions and transactions.

Collaborate with healthcare providers to ensure accurate billing information.

Handle escalated calls with professionalism and empathy.

What We're Looking For
Minimum of 1 year of experience in a healthcare-related role.

Strong understanding of medical terminology and billing processes.

Excellent verbal and written communication skills.

Ability to work effectively in a team environment.

Proficient in using computer systems and software applications relevant to claims processing.

Ready to make an impact? Apply now and be part of our growing team

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