HR Operations Professional

2 weeks ago

Manila, National Capital Region, Philippines Promotional Partners Group Limited Full time ₱250,000 - ₱500,000 per year

HR Operations Professional | 12 Months Contract

Manila, PH

We are one of the largest global private markets investment managers, serving over 800 institutional investors worldwide. We have USD 174 billion in assets under management and around 2,000 professionals across 23 offices worldwide. Partners Group is an equal opportunity employer committed to cultural diversity.

What it's about

As a Human Resource Professional, you will play a crucial role in providing support for a wide range of HR processes and services within the firm. Your primary responsibility will be to assist with the day-to-day operational tasks, enabling employees and HR teams to seamlessly access and interact with essential HR functions. The ideal candidate must be a strong practitioner, with exceptional organizational and interpersonal skills, keen attention to detail, and a strong desire to provide exceptional HR service delivery.

Responsibilities:

  • Manage and resolve HR tickets containing both queries and transactional requests accurately and timely based on set Service Level Agreements and Key Performance Indicators.
  • Complete entry-level tasks and administration and address basic people operations concerns related to business or team.
  • Administer all HR operations processes, including but not limited to onboarding, offboarding, transfers, probation, benefits administration, payroll, and reporting.
  • Support payroll processing through data entry, basic calculations, and report generation. Assist in the payment of government statutory remittances and compliance with local tax regulations.
  • Provide support for HR projects and initiatives, as needed, partnering with HR teams across the organization to ensure effective implementation and execution
  • Maintain strict confidentiality of sensitive employee information and adhere to data privacy and security regulations
  • Perform other duties and responsibilities as assigned

What we expect

  • Bachelor's degree
  • 1-3 years of experience in an HR role, preferably with global HR Shared Services experience. Exposure to multiple service lines or processes (Contact Center, Workforce Admin, Payroll, Payroll Accounting, Comp & Ben, Learning, Global Mobility, Travel & Expense) is a huge plus.
  • Basic knowledge of HR processes, practices, and policies across multiple jurisdictions outside Manila, preferably Singapore, Manila, UK, Europe, Switzerland, and US.
  • Experience in using a ticketing tool, preferably ServiceNow.
  • Open to fresh graduates who demonstrate strong curiosity, initiative, and take a proactive approach to problem-solving
  • Strong customer service skills and tech-savvy
  • Proficiency in SuccessFactors or other HRIS
  • Strong proficiency in Excel and other Microsoft Office applications.
  • Excellent interpersonal, communication, and stakeholder management skills.
  • High level of discretion and the ability to handle sensitive and confidential information.
  • Strong attention to detail, organizational skills, and the ability to prioritize and manage multiple tasks.
  • Ability to work independently or with minimal supervision, as well as collaborate effectively with team members and stakeholders across the firm.

What we offer

  • Professional, international working environment
  • Challenging, rewarding career within a growing company
  • Collaborative environment
  • Lunch allowance

Please be aware, fraudsters may pose as Partners Group recruiters. All genuine representatives can be identified by a verified sign on their LinkedIn profiles. If you suspect fraud or have doubts, contact us immediately

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