HR Professional Staff

6 days ago

Manila, National Capital Region, Philippines LanceSoft Inc Full time ₱1,200,000 - ₱2,400,000 per year

As a Human Resource Professional, you will play a crucial role in providing support for a wide range of HR processes and services within the firm. Your primary responsibility will be to assist with the day-to-day operational tasks, enabling employees and HR teams to seamlessly access and interact with essential HR functions. The ideal candidate must be a strong practitioner, with exceptional organizational and interpersonal skills, keen attention to detail, and a strong desire to provide exceptional HR service delivery.

Responsibilities:

  • Manage and resolve HR tickets containing both queries and transactional requests accurately and timely based on set Service Level Agreements and Key Performance Indicators.
  • Complete entry-level tasks and administration and address basic people operations concerns related to business or team.
  • Administer all HR operations processes, including but not limited to onboarding, offboarding, transfers, probation, benefits administration, payroll, and reporting.
  • Support payroll processing through data entry, basic calculations, and report generation. Assist in the payment of government statutory remittances and compliance with local tax regulations.
  • Provide support for HR projects and initiatives, as needed, partnering with HR teams across the organization to ensure effective implementation and execution
  • Maintain strict confidentiality of sensitive employee information and adhere to data privacy and security regulations
  • Perform other duties and responsibilities as assigned

What we expect

  • Bachelor's degree
  • 1-3 years of experience in an HR role, preferably with global HR Shared Services experience. Exposure to multiple service lines or processes (Contact Center, Workforce Admin, Payroll, Payroll Accounting, Comp & Ben, Learning, Global Mobility, Travel & Expense) is a huge plus.
  • Basic knowledge of HR processes, practices, and policies across multiple jurisdictions outside Manila, preferably Singapore, Manila, UK, Europe, Switzerland, and US.
  • Experience in using a ticketing tool, preferably ServiceNow.
  • Open to fresh graduates who demonstrate strong curiosity, initiative, and take a proactive approach to problem-solving
  • Strong customer service skills and tech-savvy
  • Proficiency in SuccessFactors or other HRIS
  • Strong proficiency in Excel and other Microsoft Office applications.
  • Excellent interpersonal, communication, and stakeholder management skills.
  • High level of discretion and the ability to handle sensitive and confidential information.
  • Strong attention to detail, organizational skills, and the ability to prioritize and manage multiple tasks.

Ability to work independently or with minimal supervision, as well as collaborate effectively with team members and stakeholders across the firm

Job Type: Temporary

Contract length: 12 months

Application Question(s):

  • Are you okay with 12 months Contract job ?

  • May i know your Expected Salary?

  • How many years of experience you have in HR role?

  • How many years of experience you have in SuccessFactors ?

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