Training Manager

2 weeks ago

San Fernando, Central Luzon, Philippines Worca Full time ₱85,000 - ₱100,000 per year

ABOUT THE ROLE

As the Training Manager of Data Labeling & Processing, you will be responsible for building, training, and managing a team of specialists who review and annotate drone imagery for underwriting reports. You will be a key contributor to the operational excellence of Bees360's core service, ensuring report quality, team productivity, and alignment with strict SOPs and insurance industry standards.

This role is ideal for a strong operator and people leader who thrives in a high-accountability, process-driven environment and has a passion for training, quality assurance, and team development.

RESPONSIBILITIES:

  • Lead the hiring, onboarding, and performance management of a team of data labeling & processing specialists.
  • Train new specialists on SOPs for image classification, damage annotation, and report creation.
  • Develop and maintain high-quality training materials, guides, and review systems.
  • Conduct regular audits of team output and implement corrective action plans as needed.
  • Coordinate closely with product, QA, and engineering teams to identify tool improvements and workflow optimizations.
  • Monitor daily team productivity and quality metrics, ensuring SLA adherence and continuous improvement.
  • Serve as the team's point of escalation for complex cases or technical issues.
  • Champion a culture of accountability, quality, and operational excellence.

REQUIREMENTS:

  • 5+ years of experience in operations management, training, or quality assurance—ideally in data labeling, BPO, insurance, or geospatial/GIS fields.
  • Amenable working in either Angeles City/San Fernando Pampang.
  • Amenable in an APAC schedule (9am-6pm)
  • Proven experience building or managing high-performing teams in a process-oriented environment.
  • Excellent communication and documentation skills in English.
  • Ability to understand and teach technical concepts related to image classification, annotation, and inspection workflows.
  • Strong problem-solving and organizational skills.
  • Familiarity with tools like Google Maps, property data platforms (e.g., Zillow, Redfin), and labeling platforms is a plus.

WHAT YOU'LL GET:

  • Be part of the FIRST Pioneering Team in Pampanga, Philippines
  • A leadership role in one of the most innovative AI-insurance startups in the U.S.
  • Direct influence over operational quality and team development.
  • A structured and supportive environment to grow your career in tech-enabled operations.
  • Competitive compensation and the opportunity to scale a growing team.

Job Types: Full-time, Permanent

Pay: Php85, Php100,000.00 per month

Benefits:

  • Additional leave
  • Company events
  • Opportunities for promotion
  • Paid training

Application Question(s):

  • Do you have experience in Google Maps or it's equivalent?
  • Do you have experience in using any Data Property Platforms? If Yes, kindly specify what platforms.
  • Are you amenable working in APAC schedule (9am-6pm)?
  • Are you amenable working in Hybrid set up either Angeles City/San Fernando Pampanga?
  • How soon can you start?

Experience:

  • Training Manager: 5 years (Preferred)
  • Pioneering a Team: 3 years (Preferred)

Work Location: In person

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