
Training and Development Specialist
2 days ago
We are seeking a highly skilled professional to serve as a Training and Support Specialist. This individual will be responsible for leading new hire training programs, enabling operational excellence through continuous learning and development.
Responsibilities:- Develop and implement comprehensive training programs to ensure employee onboarding, skill enhancement, and transitioning to independent work.
- Collaborate with cross-functional teams to design, deliver, and continuously improve training materials, including advanced training for career advancement, leadership roles, and communication skills.
- Provide real-time feedback, personalized coaching, and technical support to employees, including team leads progressing through leadership levels.
- Support employees during transitions, address specific challenges, and facilitate exit processes for those not completing onboarding.
- At least 2 years of training experience, preferably in lead gen, sales, technical support or customer support.
- Excellent communication and coaching skills.
- Ability to create and deliver effective training sessions.
- Experience with CRM tools and MS Office.
- Strong organizational, leadership, and time-management skills.
- Flexible and adaptable to changing priorities and schedules.
- Self-motivated, proactive, and able to work independently or as part of a team.
- Reliable internet connection with a backup connection.
- Dedicated, quiet workspace suitable for virtual training.
Our organization offers a dynamic and innovative environment where you can grow and make a real impact in legal tech. We value collaboration, continuous improvement, and experimentation with new approaches and techniques to enhance our work processes.
As a member of our team, you will have the opportunity to work with passionate individuals who share your passion for innovation and growth.
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