Administrative & IT Support

7 days ago

Davao City, Davao, Philippines Elder Care Homecare Full time ₱480,000 - ₱720,000 per year

Elder Care Homecare is seeking an experienced Administrative & IT Support contractor. We are a private pay homecare agency located in the US with additional expansion planned within the next year. This role is a home based role in Davao Region, Philippines

As Administrative & IT Support contractor, you will be responsible for clerical tasks and appropriately directing clients outreach and inquiries as well as assisting with technical support and compliance administrative tasks. The ideal candidate will have worked in a technology driven environment previously, have a friendly demeanor, strong spoken and written communication skills, and be comfortable being on the phone. We hope you can become a contributing member of the team and support Elder Care Homecare's growth, mission, and goals of Growing Stronger Together.

If you are eager to assist our clients and have a desire to make a difference in patient's lives, we would love to meet you

Responsibilities

Administrative:

  • Answering inbound phone calls of general client questions and concerns with a high level of professionalism and courtesy
  • Directing or escalating client outreach and inquiries to the appropriate internal resources via phone and email when required
  • Thorough documentation of client outreach when internal resources are unavailable
  • Organizing and updating documentation and client files when necessary
  • Assist with process for deactivating caregivers no longer active

Technical Support:

  • Proficiency in Google Workspace (Docs, Sheets, Gmail, Calendar)
  • Using and maintaining digital filing systems and shared drives (e.g. Google Drive)
  • Assisting with helpdesk tasks and basic troubleshooting for office hardware (printers, scanners, workstations) and basic software issues.
  • Providing virtual support via conferencing platforms to assist with troubleshooting and technical issues
  • Utilizing Canva, Photoshop and other tools to create collateral for presentations and other design projects

Requirements

  • Proficiency in Google Workspace is a MUST (Docs, Sheets, Gmail, Calendar)
  • Good communication skills (written & verbal)
  • Experience working on a remote team in the past
  • Experience providing IT and help desk support in a previous role
  • Previous experience using Canva regularly
  • Attention to detail
  • Strong organizational and communication skills (spoken and written)
  • Previous experience and availability to work US based hours (Eastern Standard Time)

Job Type: Full-time

Pay: Php12, Php14,000.00 per week

Benefits:

  • Work from home

Application Question(s):

  • Do you have advanced knowledge of spreadsheet formulas and experience with automation? This role requires proficiency in Google Workspace (Sheets, Docs, Gmail, and Calendar)
  • Do you have experience providing IT and help desk support in a previous role?
  • Are you able to work the late shift (Eastern Standard Time)?

Experience:

  • Canva or Photoshop: 1 year (Preferred)

Work Location: Remote

  • Customer & Business Support Coordinator

    2 weeks ago

    Davao City, Davao, Philippines Career Team IT VA Full time

    We're a digital and business transformation partner that crafts solutions to help organisations work smarter through talent, tools, and technology. We bring people together to drive purposeful change—delivering solutions that make businesses and their teams more efficient and connected.This role plays a vital part in keeping operations smooth, customers...

  • OASIS Quality Assurance Auditor

    2 weeks ago

    Davao City, Davao, Philippines Novacare Administrative Solution's (NCAS) OPC Full time ₱900,000 - ₱1,200,000 per year

    About the role We are seeking an experienced OASIS Quality Assurance Auditor to join Novacare Administrative Solution's (NCAS) OPC' team in Davao City. This full-time position is responsible for conducting comprehensive audits of OASIS documentation to ensure compliance with industry regulations and standards.What you'll be doingThoroughly review OASIS...

  • Administration Officer

    3 days ago

    Davao City, Davao, Philippines OutTask Australia Full time ₱360,000 - ₱480,000 per year

    OutTask is looking for a proactive and detail-oriented Administration Officer (Accounting) to support an Australian professional services firm. This role is ideal for someone with strong organisational skills who enjoys variety, thrives in a fast-paced environment, and is confident managing multiple systems and processes.Role DescriptionThis is a full-time...

  • Property Management

    2 weeks ago

    Davao City, Davao, Philippines Smart Staffing Support Full time ₱240,000 - ₱300,000 per year

    Job Description:We are seeking a dedicated Personal Assistant to a Property Manager to support the daily operations and administrative needs of property management. This role will involve assisting with tenant communications, scheduling, documentation, and other assigned tasks to ensure smooth operations, resident satisfaction, and effective time management...

  • Administrative Assistant

    2 weeks ago

    Davao City, Davao, Philippines Sports Town, Inc. Full time ₱150,000 - ₱250,000 per year

    Job Summary:As an Administrative Assistant, you will play a crucial role in our day-to-day operations by providing administrative support to customers and instructors. Also, it is important to ensure the smooth functioning of the studio. Your organizational skills, attention to detail, and ability to handle multiple tasks will be essential to your success in...

  • Administrative Staff

    2 weeks ago

    Davao City, Davao, Philippines JMmart Machines Services Inc Full time ₱180,000 - ₱250,000 per year

    About the role As an Administrative Staff with JMmart Machines Services Inc', you will play a crucial role in supporting the overall operations of the company. This full-time position is based in Davao City and involves a range of administrative responsibilities to ensure the smooth running of the business.What you'll be doingProviding comprehensive...

  • Systems Administrator

    2 weeks ago

    Davao City, Davao, Philippines OneSource Global Full time ₱30,000 - ₱60,000 per year

    TheSystems Administrator (Site Technical Support)is responsible for providing on-site technical support and administration of IT systems, servers, and end-user devices. This role ensures the smooth operation of hardware, software, and network resources within the assigned location, acting as the primary point of contact for technical support and...

  • Executive Virtual Assistant

    2 weeks ago

    Davao City, Davao, Philippines IT People Full time ₱240,000 - ₱300,000 per year

    ResponsibilitiesOrganize communication via emails and phone callsAdministrative tasks such as scheduling appointments, answering and making phone calls, database entries, data presentations, and travel arrangements.Building and developing relationships with clients and stakeholders while tactfully managing confidential information and...

  • Administrative Coordinator

    1 day ago

    Davao City, Davao, Philippines MultiplyMii Full time ₱250,000 - ₱500,000 per year

    Position Type:Full TimeLocation:Philippines (Remote)Schedule:Monday to Friday 9am - 5pm CSTAbout The CompanyOur client is a Texas-based company offering the most effective, maintenance-free gutter system on the market. They provide homeowners with a superior yet cost-conscious alternative to traditional gutter solutions—an innovative product backed by a...

  • Administrative Assistant

    2 weeks ago

    Davao City, Davao, Philippines Western Interweb Netwrok, Inc. (Converge) Full time

    Job Objective:Provide administrative support in order to ensure efficiency and effectiveness of the operationsAbility to prioritize, organize, and effective communication with all levels staff will valuable in providing outstanding administrative support.Job Responsibilities:Funds custodian , responsible and accountable of store's MCF - Master Cash Funds,...