Account Assistant/Project Support

2 weeks ago

Davao City, Davao, Philippines CUBEWORK PH CORP Full time ₱200,000 - ₱250,000 per year

Overview

We are looking for an IT Implementation Assistant / Account Assistant to support customer onboarding, documentation management, status tracking, and basic data follow-up tasks for integration projects.

This role is more focused on administrative coordination and project support — not deep technical development.

Key Responsibilities

  • Assist project leads with onboarding preparation and various administrative tasks
  • Record customer onboarding information (contacts, system details, trading partner setup information, etc.)
  • Maintain and update project status boards (e.g., Trello) regularly
  • Save and organize project documents in shared folders (item master, initial specs, meeting notes, etc.)
  • Follow up on internal / external IT quote status
  • Assist with reviewing basic EDI / Shopify exception or error reports
  • Support coordination of simple testing schedules and track execution status
  • Assist the implementation team with basic data checks, documentation updates, and progress tracking

Qualifications

  • Bachelor's degree preferred (IT / Business / Logistics majors are a plus, but not required)
  • 1–2 years of experience in administrative, coordination, or assistant roles preferred
  • Basic understanding of system concepts (EDI / API / JSON / XML experience is a plus, but not mandatory)
  • Good English reading, writing, and communication skills (daily email communication will be in English)
  • Strong sense of ownership, proactive follow-up habits, and customer service mindset (service oriented)
  • Detail-oriented, responsible, organized, and able to manage multiple tasks
  • Proficiency in Microsoft Office (especially Excel preferred)
  • Experience in logistics, warehousing, or supply chain environment is a plus

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