Customer Service Representative

8 hours ago

Taytay, Calabarzon, Philippines StaffSmart Outsourcing Full time ₱200,000 - ₱250,000 per year

About the role

Join our dynamic team at StaffSmart Outsourcing as a Customer Service Representative. This is an excellent opportunity for entry-level applicants or those seeking to kick-start their career in the customer service industry. As a Customer Service Representative, you will be the primary point of contact for our valued customers, providing high-quality support and ensuring a positive experience. This full-time role is based in Bridgetowne, Pasig City.

What you'll be doing

  1. Responding to customer inquiries and concerns via phone, email, and chat channels
  2. Providing accurate and timely information to customers
  3. Troubleshooting issues and offering solutions to ensure customer satisfaction
  4. Maintaining detailed records of customer interactions
  5. Contributing to the continuous improvement of our customer service processes
  6. Demonstrating a commitment to excellent customer service at all times

What we're looking for

  1. Strong communication and interpersonal skills
  2. Excellent problem-solving and critical thinking abilities
  3. Attention to detail and the ability to multitask
  4. A friendly, patient, and professional demeanor
  5. A willingness to learn and grow within the customer service field
  6. Basic computer skills and familiarity with customer service software

What we offer

At StaffSmart Outsourcing, we are committed to the development and wellbeing of our employees. In addition to a competitive salary, we offer a range of benefits, including:

  1. Comprehensive health insurance coverage
  2. Opportunities for career advancement and skills training
  3. A collaborative and supportive work environment
  4. Flexible working arrangements to maintain a healthy work-life balance
  5. Employee discounts and rewards programs

About us

StaffSmart Outsourcing is a leading provider of customer service and business process outsourcing solutions. With a strong focus on delivering exceptional customer experiences, we have established a reputation for innovation and excellence in the industry. Our team of dedicated professionals is committed to helping our clients achieve their goals while providing rewarding career opportunities for our employees.

If you are excited about the prospect of joining our team, we encourage you to apply now.

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