Customer Service

1 week ago

Taytay, Calabarzon, Philippines One Intranet Corporation Full time ₱150,000 - ₱250,000 per year

The Customer Service & Dispatch Officer is responsible for handling customer inquiries, coordinating service requests, and ensuring timely dispatch of field teams. This role ensures efficient communication between clients and operations while maintaining excellent service quality.

Key Responsibilities
  • Respond promptly to customer inquiries via phone, email, or chat.
  • Record service requests and coordinate with the operations team for quick action.
  • Schedule and dispatch field staff or technicians to appropriate job sites.
  • Monitor ongoing service activities and update customers on job status.
  • Ensure accurate logging of all communication and dispatch details in the system.
  • Collaborate with different departments to resolve issues efficiently.
  • Provide administrative and clerical support to the operations team as needed.

QUALIFICATIONS:

  • College Graduate of any course (preferably in Business, Communications, or IT).
  • At least 1 year of experience in customer service, dispatching, or coordination (fresh graduates are welcome to apply).
  • Strong communication and organizational skills.
  • Proficient in MS Office and familiar with dispatch or tracking tools.
  • Ability to multitask, prioritize, and manage time effectively.
  • Positive attitude and willingness to learn and adapt.

BENEFITS:

  • Paid Training and Evaluation Period

SCHEDULE:

  • Shifting within 7am - 10pm

ABILITY TO COMMUTE / RELOCATE:

  • Taytay, Rizal: Reliably commute or planning to relocate before starting work (Preferred)

  • Customer Service Representative

    16 hours ago

    Taytay, Calabarzon, Philippines StaffSmart Outsourcing Full time ₱200,000 - ₱250,000 per year

    About the role Join our dynamic team at StaffSmart Outsourcing as a Customer Service Representative. This is an excellent opportunity for entry-level applicants or those seeking to kick-start their career in the customer service industry. As a Customer Service Representative, you will be the primary point of contact for our valued customers, providing...

  • Customer Service Team Lead

    1 week ago

    Taytay, Calabarzon, Philippines Ventas Call Center Full time ₱300,000 - ₱600,000 per year

    Position Title: Customer Service Team LeadLocation: Taytay, RizalWork Setup: Full-Time | Night Shift (U.S. Hours)Industry: Student Loans / Customer ServicePosition OverviewThe Customer Service Team Lead ensures that the departmental KPIs are met, spot checks reps, keeps up to date with department-related updates, and enforces the daily task timeline of the...

  • Customer Service Representative

    4 days ago

    Taytay, Calabarzon, Philippines StaffSmart Outsourcing Full time ₱26,000 per year

    VIRTUAL PROCESS UNTIL JOB OFFER | START ASAP | ENJOY UP TO PHP 26,000 PAYCustomer Service AgentWork Set-up: ONSITELocation: Bridgetowne, PasigVirtual Hiring OR Onsite ProcessWhy Join Us?100% Virtual Hiring Process – No need to visit our office1-Day Application Process – Fast and hassle-freeNo Final Interview – Get hired quickerWhat are we looking...

  • Customer Service Representative

    4 days ago

    Taytay, Calabarzon, Philippines Clu Forwarding Full time ₱20,250 - ₱27,000 per year

    NO WORK EXPERIENCE REQUIRED | OPEN FOR FRESH GRADUATES Up to 27kGo further with us.Are you ready to move your career forward? you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.?We believe that small moments can have a big impact on our work...

  • Customer Service Representative

    1 week ago

    Taytay, Calabarzon, Philippines StaffSmart Outsourcing Full time ₱250,000 - ₱500,000 per year

    About the role We are seeking a highly motivated and customer-focused Customer Service Representative - 70 % Non-voice + 30% Voice Account to join our team at StaffSmart Outsourcing. This is a full-time role based in Bridgetowne, Pasig. In this position, you will be responsible for providing exceptional customer service through non-voice channels, such as...

  • Customer Service Representative | Travel Account | Bridgetowne | Up to 27,000

    1 week ago

    Taytay, Calabarzon, Philippines AHEAD INTERNATIONAL EMPLOYMENT, INC Full time ₱208,000 - ₱324,000 per year

    We're hiring Customer Service Representatives for a leading Travel and Airline Industry client in Bridgetowne, PasigStart your customer service career with a global brand and enjoy competitive pay and benefits.Work Location:Bridgetowne, Pasig CityStart Date:November 10 (Limited slots available)Salary Package:₱20,600 – ₱27,000 (based on experience and...

  • service advisor

    1 week ago

    Taytay, Calabarzon, Philippines Toyota Taytay, Rizal Inc. Full time ₱250,000 - ₱350,000 per year

    Summary of Duties and Responsibilities:Ensures proper encoding of complete and accurate and vehicle information in SAP system.Ensures all units received have corresponding Repair Order.Ensure attachment of required documentation such as PR, Company PO, necessary receipt for sublet repairs.Monitor repair order closure within 60 days upon creation,Ensures that...

  • CSR - NON VOICE - 25k Sign On Bonus

    3 days ago

    Taytay, Calabarzon, Philippines LUMER UNIVERSAL MANAGEMENT SERVICES INC Full time ₱40,000 - ₱60,000 per year

    About the role We are seeking a Customer Service Representative (CSR) - Non Voice to join our dynamic team at LUMER UNIVERSAL MANAGEMENT SERVICES INC' in Taytay Rizal. In this full-time position, you will be responsible for providing exceptional customer service and support to our valued clients, without the need for voice calls. This is an exciting...

  • Tiktok Blended Account

    1 week ago

    Taytay, Calabarzon, Philippines A SYSTEM INTERNATIONAL CORPORATION Full time ₱250,000 - ₱500,000 per year

    About the role We are seeking a passionate and customer-focused Tiktok Blended Account - CSR Agent (Virtual Process) to join our dynamic team at A System International Corporation'. This full-time role is based in Taytay Rizal and offers the opportunity to work in a fast-paced, customer-centric environment.What you'll be doingProvide exceptional customer...

  • Full-time Receptionist

    1 week ago

    Taytay, Calabarzon, Philippines Lugna Spa & Salon Full time ₱15,000 - ₱30,000 per year

    Your job responsibilities are as follows:Greet clients warmly upon arrival and ensure they feel welcomed.Answer phone calls, respond to emails, and manage online inquiries in a professional manner.Handle client questions, concerns, and provide information about services, pricing, and promotions.Assist clients with scheduling and rescheduling appointments,...