Outbound Customer Service Representative

2 days ago

Manila, National Capital Region, Philippines BruntWork Full time ₱250,000 - ₱500,000 per year

This is a remote position.

Schedule: Monday to Friday — Either 9:00 AM to 1:00 PM PST or 12:00 PM to 4:00 PM PST
Total Weekly Hours: 20 Hours

Do you have a warm, professional phone manner and a talent for building rapport? Our client is seeking an Outbound Customer Service Representative with clear, fluent English to represent their company with professionalism and care. In this role, you will manage daily outbound calls, accurately log information in CRM systems and Google Sheets, and deliver an exceptional customer experience. If you're proactive, reliable, and detail-oriented, apply now and join their team

Responsibilities

  • Make daily outbound calls to current customers, ensuring friendly follow-up, clear communication, and a professional experience.

  • Maintain accurate records of all customer interactions by logging calls in the company CRM and updating details in Google Sheets.

  • Provide excellent customer service by addressing inquiries, clarifying information, and ensuring customer satisfaction.

  • Build and maintain positive relationships with customers through proactive communication and follow-up.

Requirements

  • Clear, polite, and professional phone manner.

  • Strong articulation and excellent verbal communication skills.

  • Ability to build rapport and represent the company with warmth and professionalism.

  • Detail-oriented, with the ability to log information accurately in CRM systems and Google Sheets.

  • Reliable, proactive, and able to manage daily outbound calls efficiently.

  • Fluent English; a neutral or English accent is preferred.

Independent Contractor Perks

  • Permanent work-from-home arrangement

  • Immediate hiring

ZR_27922_JOB

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