Credit Block Processor
2 days ago
Job Responsibilities:
- Unblock and Lockdown Process and other related tasks
- Handle outbound calls for unblocks and lockdowns and other related tasks
- Managing customer service inquiries in a timely manner via phone and email
- Ad hoc projects as needed
- Perform general administrative tasks
- Provide updates to clients and referral sources via phone or written communication
Skills & Experience Required
- Must possess an expert level of fluency in English
- Must have at least 3 years of experience in customer service, preferably in the financial industry
- Effective communication skills; Written and Verbal
- Proficiency in Microsoft Suite, Gsuite
Minimum Requirements
Internet
- Must be at least 25 Mbps (Both Main and Backup Internet)
PC/Laptop
Specs:
· Core i5 minimum, i7 preferred
· Ryzen 5 Quad Core Minimum, Ryzen 7 preferred
· Memory: 16 GB minimum (32 GB preferred)
· Storage Capacity: 256 GB minimum
· Solid State Drives are much faster, more reliable, and recommended over Hard Disk Drives.
Operating System:
· Microsoft Windows 10
· Macintosh macOS or newer
· Webcam
Job Type: Full-time
Pay: Php25, Php29,000.00 per month
Experience:
- Customer service: 3 years (Preferred)
Work Location: Remote
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