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Credit Block Processor

2 weeks ago

Work from Home, Philippines Regal Credit Full time ₱25,000 - ₱29,000 per year

Job Responsibilities:

  • Unblock and Lockdown Process and other related tasks
  • Handle outbound calls for unblocks and lockdowns and other related tasks
  • Managing customer service inquiries in a timely manner via phone and email
  • Ad hoc projects as needed
  • Perform general administrative tasks
  • Provide updates to clients and referral sources via phone or written communication

Skills & Experience Required

  • Must possess an expert level of fluency in English
  • Must have at least 3 years of experience in customer service, preferably in the financial industry
  • Effective communication skills; Written and Verbal
  • Proficiency in Microsoft Suite, Gsuite

Minimum Requirements

Internet

  • Must be at least 25 Mbps (Both Main and Backup Internet)

PC/Laptop

Specs:

· Core i5 minimum, i7 preferred

· Ryzen 5 Quad Core Minimum, Ryzen 7 preferred

· Memory: 16 GB minimum (32 GB preferred)

· Storage Capacity: 256 GB minimum

· Solid State Drives are much faster, more reliable, and recommended over Hard Disk Drives.

Operating System:

· Microsoft Windows 10

· Macintosh macOS or newer

· Webcam

Job Type: Full-time

Pay: Php25, Php29,000.00 per month

Experience:

  • Customer service: 3 years (Preferred)

Work Location: Remote