Gaming Community and Social Media Officer

4 days ago

Ayala Alabang, National Capital Region, Philippines TRND Marketing Full time ₱288,000 per year

About the Role:

We're looking for a passionate and proactive Gaming Community & Social Media Officer to help grow and engage our online communities. You'll manage our Discord server and social media channels, ensuring smooth communication, vibrant engagement, and a positive community environment.

This role is ideal for someone creative, organized, and eager to learn the ins and outs of community and social media management.

Key ResponsibilitiesDiscord (DC) Management

  • Identify and troubleshoot channel-related issues; recommend improvement strategies
  • Invite and onboard new members to the Discord server
  • Plan, organize, and follow up on community events (including writing announcements and distributing prizes)
  • Structure and optimize server channels for better engagement
  • Conduct moderator interviews and coordinate with mod teams
  • Respond to player or community questions and gather feedback
  • Monitor and manage public sentiment within the server

Social Media (SNS) Management

  • Handle official pages across Facebook, X (Twitter), Instagram, YouTube, and TikTok
  • Develop content calendars and creative concepts
  • Write engaging post copy, schedule content, and ensure timely publishing
  • Monitor comments, messages, and overall audience sentiment
  • Engage with followers and maintain a positive brand presence

Reporting & Data Compilation

  • Prepare and submit daily, weekly, and monthly performance reports
  • Conduct market research and competitor analysis to identify trends and opportunities

Meetings & Communication

  • Attend meetings with partners or clients to align on goals and updates
  • Provide accurate and timely work progress reports to the Head or immediate supervisor
  • Perform other related tasks as assigned

Qualifications

  • Fresh graduates are welcome to apply
  • Strong interest in community management and social media marketing
  • Familiarity with Discord and major social platforms (Facebook, X, Instagram, YouTube, TikTok)
  • Excellent written and verbal communication skills
  • Creative, proactive, and able to adapt quickly to changing needs
  • Strong organizational skills and keen attention to detail
  • Willingness to learn, grow, and collaborate with the team
  • Previous experience in online communities, events, or social media (through internships, school projects, or freelance work) is a plus, but not required
  • Must be willing to work fully onsite at our Cupang, Muntinlupa office

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php18, Php24,000.00 per month

Benefits:

  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee
  • Staff meals provided

Work Location: In person

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