Technical Support

Functional Overview:As a Technical Support Representative, you will serve as the first line of defense in maintaining service reliability and operational performance across network, application, and infrastructure layers. You will be responsible for monitoring systems, detecting service issues, performing initial triage, and escalating to the appropriate...

Monitor all computer systems – act as Technical Support to all Departments/ProjectsResearch, review and recommend possible improvement on computers and other I.T. devices and software programs.Conduct training to EDP and Administrative Assistants and other computer literate employees for the proper usage of the application software being used for...

Key Responsibilities and DutiesThe duties of a Technical Support Assistant typically focus on direct support, troubleshooting, and system maintenance.Troubleshooting and Customer SupportRespond to Inquiries: Answer and respond to technical support requests via phone, email, chat, or in-person.Troubleshoot Issues: Diagnose and resolve basic to intermediate...

The Technical Support Specialist (HubSpot) is responsible for addressing and resolving day-to-day issues, technical challenges, and system optimizations for the company's HubSpot platform. This role ensures the seamless functionality of HubSpot tools, integrations, and workflows to support marketing, sales, and customer service...

Key Responsibilities:Provide technical product support to clients, ensuring timely and accurate resolution of issues.Troubleshoot issues related to telco or helpdesk environments.Utilize ticketing tools such as Salesforce or Certinia to log, track, and manage customer cases.Collaborate with cross-functional teams to improve product knowledge and client...

WHAT WE OFFER Competitive Salary PackagesProfessional Development OpportunitiesHybrid Work SetupEquipment ProvidedDay 1 HMOLife Insurance15,000 PHP Signing BonusPOSITION OVERVIEW The core mission of the Technical Support Representatives is to provide timely, correct, and complete technical solutions (basic to advanced) to client users via call, chat,...

The Company:Deep Sentinel is a breakthrough, next-generation home security company that combines state-of-the-art technology (camera, audio, mobile interface, etc.), artificial intelligence and real human guards watching cameras in real time.  No other security company does this.  Whereas all other physical security solutions are either reactive (when it...

The Company:Deep Sentinel is a breakthrough, next-generation home security company that combines state-of-the-art technology (camera, audio, mobile interface, etc.), artificial intelligence and real human guards watching cameras in real time. No other security company does this. Whereas all other physical security solutions are either reactive (when it is...

Under the direct supervision of the Admin Manager, the position is responsible for assisting, implementing and maintaining the information technology system and network infrastructure of the organization.Admin Technical SupportEngaging in quality control procedures to ensure that systems are efficient and operational.Evaluate the current system and give...

Job Description:Provision and manage multiple Disaster Recovery (DR) invocation environments as needed.Assemble PCs/desktops and set up UPS and IP Phones using foundational knowledge of desktop/PC hardware.Review and gather required information to identify and resolve issues based on tickets received from internal teams or clients.Assist or shadow in...