Quality Assurance

The Quality Assurance Analyst is responsible for systematically auditing and evaluating projecttimelines, documentation, and service quality across multiple departments. By identifying gaps,inefficiencies, and areas for improvement, the Quality Assurance Analyst enhances operationaleffectiveness, process standardization, and customer satisfaction across the...

ECAM is looking for talented individuals like you Be the next Quality Assurance Specialist.ECAM's Quality Assurance Specialist (QAS) is responsible for investigating incidents that happened at properties monitored by the Monitoring Center. Root cause analysis is performed to determine the root cause, corrective action and preventive action which will be...

Job Title: QA AnalystJob Type: Full-timeJob Location: Ortigas, Pasig Work Arrangement: Hybrid (Onsite: MW WFH: TTHF)QA ANALYST:Software QA Analyst is involved in the quality assurance of the project. He/She will be working with the project management and technical teams in providing a functional, usable and error-free program based on business...

OverviewThe Quality Assurance Specialist II is responsible for monitoring and documenting Agent I & II communication quality in support of the departmental quality goals and initiatives. The Quality Assurance Specialist II evaluates both verbal and written customer contact by Agents. They will fairly and consistently review the calls, case documentation and...

Some of the key responsibilities of your role will be:Development of automation solutions for products, programs and flows. This includes full framework development and improvement for a range of technology solutions.Maintain automation suites, ensure constant running and feedback from checks and consistent reporting mechanismsGuide squads and projects and...

OverviewTheQuality Assurance Specialist IIis responsible for monitoring and documenting Agent I & II communication quality in support of the departmental quality goals and initiatives. The Quality Assurance Specialist II evaluates both verbal and written customer contact by Agents. They will fairly and consistently review the calls, case documentation and...

JOB DESCRIPTION:Key tasks include observation of CCR behavior and case documentation, using Quality Assurance checklists to assess interactions and documentation.The audit findings and performance are documented, analyzed, and reported weekly, monthly, quarterly, and annually.The role also includes preparing report presentations for management, identifying...

Job Summary:The QA Analyst documents workflows, tools, and systems to ensure quality checkpoints and comprehensive testing. The role supports the QA team by extending assurance across all applications, ensuring software and solutions consistently meet functional, usability, and reliability standards through structured testing and process alignment.Job...

A Quality Compliance Assurance Officer in a Fintech/EMI company is responsible for ensuring all operations, products, and services consistently meet internal quality standards and comply with diverse regulations. This includes interpreting and implementing requirements from ISO, the Merchant Acquisition License (MAL), Bangko Sentral ng Pilipinas (BSP), and...

The Quality Assurance Team Leader supports the QA Supervisor in ensuring the implementation of quality standards and procedures within operations. This role leads a team of QA staff in conducting daily inspections, monitoring compliance, and ensuring that all operational processes are aligned with J&T Express standards, especially in parcel handling,...