Transition Coordinator(Billingual)

4 days ago

Work from Home, Philippines Tech Solutions Full time ₱342,000 per year

Administrative Support

  • Manage and organize ALW program documentation for accuracy and timely submission.
  • Track client progress, placement statuses, and administrative deadlines.
  • Perform time-sensitive admin tasks post-placement in RCFEs and ARFs.

Communication & Coordination

  • Collaborate with internal teams and respond to document-related inquiries.
  • Communicate with clients and families only when authorized by management.
  • Provide timely updates and assist with resolving workflow issues.

Reporting & Compliance

  • Prepare detailed reports on client progress and program compliance.
  • Monitor documentation standards and regulatory adherence.
  • Identify and correct any compliance or documentation gaps.

Program Knowledge

  • Stay updated on ALW program guidelines and DHCS regulations.
  • Act as a resource to internal staff on documentation and procedural improvements.

Qualifications:

Education

  • High school diploma or equivalent required.
  • Associate or bachelor's degree in healthcare administration, social work, or related field preferred.

Experience

  • Prior experience in administrative support, case management, or healthcare coordination.
  • Familiarity with the Assisted Living Waiver (ALW) program is a plus.

Skills

  • Strong attention to detail and documentation accuracy.
  • Excellent written and verbal communication.
  • Proficiency in Microsoft Office (Excel, Word, Outlook) and CRM/client management systems.
  • Ability to manage multiple deadlines in a remote setting.
  • Spanish fluency is a plus.

Remote Work Requirements:

  • PC with Windows 11 Pro (required)
  • Minimum 15 GB RAM
  • PC should have recent hardware specifications to support the role's requirements
  • Stable internet connection and backup power highly preferred

Compensation & Schedule:

  • Competitive pay based on experience
  • Monday–Friday schedule (specific hours will be discussed during interview)
  • Opportunity to work with a mission-driven support team

Job Type: Full-time

Pay: From Php28,500.00 per month

Benefits:

  • Work from home

Work Location: Remote

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