Telephone Triage Nurse
2 days ago
The Emergency Triage Nurse plays a critical role in assessing and managing urgent patient concerns in a fast-paced aesthetics clinic. This nurse provides immediate clinical evaluation, prioritizes care needs, and ensures safe, timely intervention for post-procedure complications, adverse reactions, or unexpected symptoms.
Key ResponsibilitiesRapid Assessment & Triage
- Evaluate walk-in and call-in patients for urgent post-procedure concerns (e.g., swelling, bleeding, infection, allergic reactions).
- Prioritize cases based on severity and escalate to physicians or surgeons as needed.
Clinical Intervention
- Administer first aid, wound care, or emergency medications under protocol.
- Monitor vital signs and document clinical findings accurately.
Patient Communication
- Provide clear, empathetic guidance to patients experiencing distress or uncertainty.
- Educate patients on post-op expectations vs. warning signs.
Coordination & Documentation
- Liaise with aesthetic providers, surgeons, and front desk for seamless care transitions.
- Maintain detailed triage logs and incident reports.
Support During Procedures
- Assist with in-clinic urgent treatments (e.g., dissolving fillers, managing hematomas).
- Prepare emergency kits and ensure readiness of crash cart and supplies.
- Registered Nurse (RN)
- Minimum 2 years of clinical experience; aesthetics or ER/urgent care background preferred.
- Strong communication and critical thinking skills.
- Ability to remain calm and decisive under pressure.
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.
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