Telephone Triage Nurse

2 days ago

Work from Home, Philippines Virtual Staffing Solutions Full time ₱1,200,000 - ₱2,400,000 per year
Description

The Emergency Triage Nurse plays a critical role in assessing and managing urgent patient concerns in a fast-paced aesthetics clinic. This nurse provides immediate clinical evaluation, prioritizes care needs, and ensures safe, timely intervention for post-procedure complications, adverse reactions, or unexpected symptoms.

Key Responsibilities

Rapid Assessment & Triage

  • Evaluate walk-in and call-in patients for urgent post-procedure concerns (e.g., swelling, bleeding, infection, allergic reactions).
  • Prioritize cases based on severity and escalate to physicians or surgeons as needed.

Clinical Intervention

  • Administer first aid, wound care, or emergency medications under protocol.
  • Monitor vital signs and document clinical findings accurately.

Patient Communication

  • Provide clear, empathetic guidance to patients experiencing distress or uncertainty.
  • Educate patients on post-op expectations vs. warning signs.

Coordination & Documentation

  • Liaise with aesthetic providers, surgeons, and front desk for seamless care transitions.
  • Maintain detailed triage logs and incident reports.

Support During Procedures

  • Assist with in-clinic urgent treatments (e.g., dissolving fillers, managing hematomas).
  • Prepare emergency kits and ensure readiness of crash cart and supplies.
Skills, Knowledge & Expertise
  • Registered Nurse (RN)
  • Minimum 2 years of clinical experience; aesthetics or ER/urgent care background preferred.
  • Strong communication and critical thinking skills.
  • Ability to remain calm and decisive under pressure.
About Virtual Staffing Solutions

We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.

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