Business Development Manager

Looking to maximize your BPO
experience and join a winning team with a leadership position in the digital
marketing industry? We're growing fast and searching for professionals who are
hungry to learn, develop their skill set, and are eager to break into the
digital sector. Do you possess high energy and a strong desire to achieve top
results with a positive attitude? We're looking for BDR professionals with an
aptitude for new technologies to use their outstanding client service,
communication, and time management skills to promote our call center and staff
augmentation services to our clients and to prospective businesses in the
healthcare, financial, and professional home services sectors

JOB SUMMARY

The Business Development Representative (BDR) should be familiar with both BPO service offerings and call center solutions as they will be responsible for increasing sales revenue for SMDigital and promoting our solutions to the healthcare, financial, legal, and professional home service sectors throughout the United States. This full-time position is responsible for identifying and qualifying leads, executing introductory calls, and assisting senior management in closing new business deals. In addition to having excellent interpersonal communication and negotiation skills, our Business Development Representative will put client needs first, working to develop strong business relationships based on trust.

ESSENTIAL DUTIES
AND RESPONSIBILITIES

• Work with Senior Leadership to
  develop strategies to identify and market to prospective Clients
• Conduct prospecting through
  emails, LinkedIn, and cold calling potential customers to generate new
  business opportunities
• Qualify prospects using lists,
  reports, and self-prospecting strategies
• Drive revenue by
  scheduling customer meetings and conference calls with prospective clients
  to effectively present our company and product
• Meet and exceed weekly and
  monthly sales metrics and revenue targets
• Assist marketing with
  conversion metrics on various lead-generation inputs
• Maintain and update our
  Customer Relations Management (CRM) database
• Prepare accurate reports on a
  daily, weekly, or monthly basis as defined by management
• Build strong and resourceful
  relationships with clients and teammates in order to ensure customer
  satisfaction, resolve issues, provide key feedback, facilitate retention,
  and drive business growth
• Use the leadership team's
  feedback to make continuous adjustments and improvements to prospecting
  and qualifying efforts
• Provide administrative support
  and execute other responsibilities as assigned by management

QUALIFICATIONS
AND REQUIREMENTS

To perform this job successfully,
an individual must perform each essential duty satisfactorily. The requirements
listed below are representative of the knowledge, skill, and/or abilities of
the job.

• 2-3 years of sales experience
  required; BPO experience preferred
• Candidate must be eager to
  learn and develop a career in the digital services industry
• Strong ability to learn new
  technologies, organize, and be adaptable
• Consultative communication and
  negotiation skills by video and in writing
• Excellent time-management,
  analytical thinking, and issue-resolution skills
• Candidate should be able to
  effectively articulate the distinct aspects and benefits of our services
  and products
• Proven communication and
  relationship-building skills with the ability to both operate
  independently and cross-functionally in collaboration with internal client
  Onboarding, Marketing, and Leadership teams as required
• Highly motivated self-starter
  able to achieve results while balancing demanding expectations in a
  fast-paced and at times stressful environment
• Bachelor's degree in
  Communications, Business Administration, Marketing, or equivalent
  experience in a related field
• Comfortable meeting sales
  performance metrics and experience with cloud-based CRM
• Advanced proficiency with
  computer skills, including Google Workspace

Home Office Requirements:

• Stable internet connection with at least 50 Mbps postpaid (must provide a screenshot of a speed test)
• Computer (at least 16GB RAM and Intel i5 core processor equivalent or up)
• Noise Cancelling Headset
• Backup Internet Connection (Prepaid Home WIFI Router or Pocket WIFI) and Power Outage Backup
• Dual Monitor

Benefits:

• Monthly Company Bonus Program
• Paid Vacation Leave
• Holiday Bonus