CSR/Billing Custodian/Cashier

2 days ago


Lipa City, Calabarzon, Philippines Cable TV and Broadband Services Full time ₱210,000 - ₱450,000 per year

This position will report in LIMA.

About the Role:

We are seeking a responsible, resourceful, and trustworthy individual to join our team as a Cashier, Customer Service Representative (CSR), and Billing Custodian. You will play a vital role in ensuring Avocado's growth and profitability through accurate financial management and excellent customer relations.

Key Responsibilities:

  • Cashiering & Collections: Receive and safely handle cash/check payments from walk-in subscribers and collection remittances. Prepare daily deposits and reports. Manage and replenish the petty cash fund.
  • Customer Service: Provide delightful service to walk-in and phone customers, handling inquiries, requests, and complaints, and promoting goodwill. Process new subscriber applications and service requests (reconnection, transfer, etc.).
  • Billing & Administration: Update and maintain subscriber records (Statement of Accounts, Notices of Disconnection). Prepare, print, and process various Job Orders (new connection, disconnection, etc.). Assist in monitoring overdue accounts and collection reports.
  • Reporting: Prepare and double-check daily collection reports (DCR) against issued Official Receipts (ORs) and collection stubs.

Qualifications:

  • Education: 2-3 years of college education.
  • Experience: Not required.
  • Skills: Computer literate, excellent interpersonal relations, resourceful, responsible, loyal, trustworthy, and attention to detail.
  • Working Conditions: Generally an office environment with minimal physical effort.

Job Types: Full-time, Permanent

Ability to commute/relocate:

  • Lipa: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person


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