Store Team Member
2 days ago
Selling and Customer Management
- Greets customers entering/ordering inside the store
- Enhances customer experience by following "S.E.T. Principles: Smile, Eye Contact, Thank You
- Implements the standard COCOPAN selling process
- Engages the customer with full attention and ask for their orders
- Uses proper procedure to ensure the accuracy of every order for every customer (Example: repeating customer's order when it is presented to them)
- Answers to customers' questions, queries and provide information (as per inquiry of the customers)
- Performs effective suggestive selling and upselling of complementary products and promo offers
- Follows all Operations standards and guidelines for preparation of products according to training and instructional materials provided
- Completes all ordered items and lines it up per transaction for pos check out
- Attends to customer complaints politely and ensures action and resolution is done immediately in accordance to set company standards
Cashiering Function
- Secures cashier's fund and performs cash count at the start of the shift
- Performs cashiering activities and uses own password only and does not share it with anyone
- Transacts all items ordered by the customer, offers new products as add on sales
- Receives payment by cash, e-wallet, or other accepted forms of payment
- Issues receipts, refunds or change due to customer
- Informs Shift Leader or Store Manager for any transactions that may require void or deletion to facilitate system access
- Performs cash drop or partial sales endorsement of every P2,000 to the Shift Leader or Store Supervisor
- Report excess, over and/or inadequate, shortages in cash/sales after shift and/or after counting money or sales from the POS
- Accomplishes cashier's accountability report daily and submits with complete attachment as required by the Head Office
- Ensures cashiers fund are intact with adequate loose coins and bills for change
- Performs bank deposits
- Ensures cash handling procedures are properly implemented
- Keeps record and is accountable for store funds while running a shift
- Assist in accounting and banking responsibilities
- Assist in preparing daily sales report and analysis
Location
- Willing to work from: Binakayan, Kawit, Cavite
Job Type: Full-time
Pay: Php695.00 per day
Benefits:
- Paid training
Experience:
- Retail sales: 1 year (Preferred)
Work Location: In person
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