Client Care Coordinator

7 days ago


Bonifacio Global Metro Manila, Philippines Polystar Full time ₱250,000 - ₱450,000 per year
  • 1–3 years of experience in customer service, client relations, or administrative coordination.
  • Serve as the main contact for clients, responding promptly to inquiries, requests, and feedback.
  • Arrange meetings, appointments, or service schedules between clients and internal teams.
  • Maintain accurate client information, documentation, and service logs in the database.
  • Ensure a high level of client satisfaction by addressing issues, following up on concerns, and providing updates.
  • Prepare reports on client interactions, service performance, and customer feedback for management review.
  • Coordinate with operations, sales, and technical departments to ensure smooth service delivery.
  • Identify opportunities to enhance client experience and recommend process improvements.


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