Client Success Manager

2 hours ago


Makati City, National Capital Region, Philippines Alps Technologies Full time ₱480,000 - ₱600,000 per year

Pay: ₱40, ₱50,000.00 per month

Job description:

CLIENT SUCCESS MANAGER (CSM) — ALPS TECHNOLOGIES

At ALPS Technologies, we grow success through long-term partnerships. As a Client Success Manager (CSM), you'll lead our Client Success team, manage key accounts, and ensure clients achieve lasting value from our solutions.

What You'll Do:

  • Lead and mentor Client Success Officers.
  • Build and maintain strong relationships with key accounts.
  • Drive retention, renewals, and account growth.
  • Oversee onboarding, training, and quarterly reviews.
  • Handle client escalations and ensure quick resolutions.
  • Track client satisfaction and usage metrics.

What You Bring:

  • Bachelor's in IT, Business, or related field (Master's a plus).
  • 5+ years in client success/account management.
  • Strong leadership and relationship-building skills.
  • ITSM tool experience (Freshservice a plus).
  • Certifications (ITIL, CSM, etc.) are an advantage.

Perks & Rewards:

  • Competitive salary + incentives.
  • Commission on renewals and expansions.
  • Certification sponsorship and career growth.

Lead the team that helps our clients thrive long after implementation.

Job Types: Full-time, Permanent

Benefits:

  • Company events
  • Flextime
  • Health insurance
  • Paid training
  • Pay raise
  • Promotion to permanent employee
  • Transportation service provided

Work Location: In person



  • Makati City, National Capital Region, Philippines Spiralytics, Inc Full time ₱1,200,000 - ₱2,400,000 per year

    The Client Success Manager is responsible for growing our clients' businesses as if they are your own. An expert in digital marketing (both paid and organic), you are responsible for managing the day-to-day relationships with clients, understanding our customers' needs, ensuring excellent customer experience, fostering long-term loyalty, and ensuring they...


  • Makati City, National Capital Region, Philippines Cartrack Full time ₱120,000 - ₱180,000 per year

    Job Summary:We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Client Success Manager to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and...

  • Client Success

    2 weeks ago


    Makati City, National Capital Region, Philippines Filta Full time ₱250,000 - ₱500,000 per year

    Location: Must work in our Makati office Tuesday to Thursdayat RCBC Plaza Tower 1, Makati (Accepting candidates from Greater Manila Area)Schedule: Monday to Friday, 6:00 AM – 3:00 PM PHTAbout the CompanySince 2016, Filta has been an award-winning, Australian-owned BPO partnering with forward-thinking businesses to build full-time teams in the Philippines...

  • Client Success Manager

    16 minutes ago


    Mandaluyong City, National Capital Region, Philippines Fusion CX Full time ₱1,500,000 - ₱2,500,000 per year

    Position OverviewTheClient Success Manager (CSM)forHTGis responsible for ensuring long-term client satisfaction, retention, and account growth through effective relationship management, strategic planning, and operational excellence. This role acts as the primary liaison between the client and internal teams, ensuring that service delivery, performance...


  • Makati City, National Capital Region, Philippines bf84843f-b713-4c26-82e6-9f5329f6accf Full time ₱1,200,000 - ₱2,400,000 per year

    Campaign Success Starts With Exceptional Coordination Join the engine room of global digital campaigns, where strategy, coordination, and creativity meet. Here, you gain worldwide exposure while staying local, mastering the craft of seamless campaign execution. With every project, you sharpen your media instincts, expand your professional reach, and move...


  • Makati City, National Capital Region, Philippines Emapta Full time ₱600,000 - ₱960,000 per year

    Lead High-Impact Digital Campaigns Across Multiple Platforms Pixels, impressions, clicks-every detail drives the success of a brand. Take the reins of global digital campaigns, fine-tune programmatic strategies, and turn raw data into marketing gold. Lead campaigns that resonate worldwide while accelerating your career in the fast-evolving world of...


  • Makati City, National Capital Region, Philippines SAP Full time ₱800,000 - ₱1,200,000 per year

    We help the world run betterAt SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your...


  • Makati City, National Capital Region, Philippines Emapta Full time ₱104,000 - ₱180,000 per year

    Drive the Future of Clean Mobility Join a global team at the intersection of sustainability, technology, and innovation. Our client is a trailblazer in environmental data and clean energy technology, powering solutions that connect sustainability with financial performance. Through their global digital infrastructure, they enable businesses to participate...


  • Makati City, National Capital Region, Philippines Emapta Full time ₱24,000 - ₱54,000 per year

    Where Media Momentum Turns Into Market Success Build meaningful impact behind the scenes of one of the world's largest media sales engines. Step into a global career where your expertise powers international opportunity in the fast-paced world of advertising and marketing. This role challenges you to make your mark by supporting high-volume sales teams...

  • Client Success Lead

    1 hour ago


    Quezon City, National Capital Region, Philippines OpsArmy Full time ₱2,500,000 - ₱4,000,000 per year

    Job Description Client Success LeadPosition Type: Full-TimeLocation: RemoteApply here: About the RoleWere hiring a Client Success Lead who will bridge communication between our clients and the talent supporting them. This role focuses on relationship-building, talent support, issue resolution, and ensuring day-to-day operations run smoothly.If you have BPO...