Associate Client Success

Drive the Future of Clean Mobility

Join a global team at the intersection of sustainability, technology, and innovation.

Our client is a trailblazer in environmental data and clean energy technology, powering solutions that connect sustainability with financial performance. Through their global digital infrastructure, they enable businesses to participate in renewable energy and clean transportation programs that accelerate decarbonization. From solar markets to fuel efficiency systems, they are transforming how the world measures and manages carbon impact-driving real progress toward a zero-emission future.

Job Description

As an Associate Client Success - Clean Transportation, you'll support global clients in managing their clean transportation and renewable energy assets. You'll ensure applications, reporting, and payments are completed with precision while delivering exceptional service that helps clients thrive in evolving energy markets.

Job Overview

Employment Type: Full-time

Shift: Night Shift. Consecutive Off

Work Setup: Onsite, Makati

Exciting Perks Await

• Day 1 HMO coverage with free dependent
• Competitive Salary Package
• Night differential pay to maximize your earnings
• Prime office location in Makati (easy access to MRT stations, restaurants, and banks)
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses
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• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• 20 annual leaves (including 5 convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

The Qualifications We Seek

• 1-3 years of relevant experience.
• Excellent internal and external written communication skills with a friendly, professional demeanor.
• Positive, can-do attitude with a willingness to take on ad hoc tasks and wear multiple hats.
• Exceptional attention to detail.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and PDF programs.
• Strong time, task, and project management skills.
• Ability to work 8:00 AM - 5:00 PM in the client's time zone.

Preferred Experience:

• Knowledge of California Low Carbon Fuel Standard (LCFS), Oregon Clean Fuel Program (CFP), and other clean fuel regulations.
• Experience with Salesforce or similar CRM platforms.
• Familiarity with clean transportation assets, fleets, and renewable energy systems.
• Background in account management focused on client service, retention, and growth.

Your Daily Tasks

• Guide clients through complex regulatory programs to maximize value from credit-generating efforts and promote the adoption of clean technology.
• Work with partners, regulatory agencies, and vendors to influence and manage credit-generation activities and reporting.
• Develop knowledge of environmental commodities regulations, operational processes, and policies.
• Learn and apply clean transportation certification rules and procedures.
• Familiarize yourself with Managed Solutions' clean transportation services portfolio and demonstrate the company's unique platform and offerings to clients and partners.
• Educate clients and partners about how markets function and how to participate effectively.
• Process incoming assets from onboarded clients accurately and report consumption/generation to regulatory agencies within deadlines.
• Assist in the asset registration process for clean transportation equipment under Low Carbon Fuel Standard programs in California, Oregon, other U.S. states, and Canadian clean fuel regulations.
• Support application processing and continuous client servicing as new markets emerge.
• Conduct onboarding training sessions for clients on how to use the platform and its tools.
• Provide ongoing support to help clients access their accounts, manage inventories, and complete transactions.
• Communicate clearly and professionally with clients, providing solutions and tools for onboarding and reporting purposes.
• Ensure onboarding cycles are completed successfully and transitioned smoothly into ongoing service management.

Welcome to Emapta Philippines

Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment. Apply now and be part of the #EmaptaEra